Kaushika Naveen
Mixology & Bar Captain
Doha
Summary
Talented Mixologist knowledgeable about common cocktails and numerous specialty options. Consistently makes useful recommendations for wine, liquor and beer selections. Over 12 years of related experience in upscale, urban clubs and restaurants. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating inviting environment for both guests and staff.
Overview
16
16
years of professional experience
9
9
Certifications
Work History
Mixologist & Bar Captain
Irish Harp
11.2021 - Current
- Ensured smooth bar operations by managing inventory, ordering supplies, and maintaining cleanliness standards.
- Maintained cleanliness and organization of bar area, adhering to health code standards at all times.
- Collaborated with kitchen staff to create pairings between cocktails and menu items, enhancing overall dining experience.
- Coordinated with other departments for seamless execution of large-scale events or corporate functions at venue.
- Boosted beverage sales with innovative cocktail creations and seasonal menu updates.
- Managed cash handling procedures, ensuring accurate accounting of daily sales transactions.
- Established loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
- Trained new bartenders on mixology techniques, customer service skills, and workplace safety guidelines.
Head Bartender
Irish Harp
09.2021 - 11.2021
- Educated staff on responsible alcohol serving practices; created a safe and enjoyable atmosphere for guests while reducing liability risks.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Maintained clean and organized workspace, adhering to strict hygiene standards for health and safety of customers.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
Bar Supervisor
Krossroads Internationl
06.2021 - 08.2021
- Participated in ongoing professional development opportunities, staying current on industry trends and best practices to drive continuous improvement within establishment.
- Managed nightly closing duties including reconciling cash registers and preparing deposits while maintaining strict security measures.
- Assisted in recruiting high-quality staff members, conducting interviews, background checks, and onboarding processes.
- Resolved customer complaints professionally and efficiently to maintain a positive reputation for establishment.
Bartender
Stills Bar
05.2014 - 04.2017
- Continuously updated knowledge of industry trends, introducing new cocktails and techniques to menu.
- Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
- Participated in promotional events, representing establishment positively while showcasing signature cocktails.
- Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing bar area and prioritizing orders.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bartender
Irish Harp Pub
04.2011 - 05.2014
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions
Bartender
Water Hole Night Club
02.2008 - 04.2011
- Contributed to a positive work environment through effective teamwork and communication with colleagues
- Developed strong relationships with vendors, negotiating favorable pricing terms for liquor purchases
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift
Skills
Mixology expertise
Customer Relations
Inventory Management
Cost Control
Bar Management
Wine and liquor knowledge
Team Leadership
Ordering Supplies
Wine Knowledge
Menu development
Bar Menu Planning
Certification
WSET Wine Level 2
Trainings Attended
- Successfully completed online short course for Jack Daniel's Whiskey on 04/28/20
- Successfully completed online short course for Jameson Irish Whiskey on 04/28/20
- Successfully completed a training Essential Food Safety from Abu Dhabi Food Control Authority Validity 08/18/14 to 08/17/16/ 05 years
- Successfully completed a training Health and Safety Essentials on 09/16/14
- Successfully completed a training course Empowered and Expected
- Successfully completed a training jimador Tequila 2016
- Successfully completed online training IHG Problem
- Successfully completed online training IHG F&B Problem Resolution 2016 powered lobster Ink
- Successfully completed online training IHG Suggestive Selling 2016 powered Lobster Ink
- Successfully completed online training Wine Short Course 2016 powered Lobster Ink
- Successfully completed online training Champagne short course 2016 powered Lobster Ink
- Successfully completed online training Whisky Short Course 2016 powered Lobster Ink
- Successfully completed a training course as Barman in Water Hole Outlet at Sheraton Doha Hotel (12 Months)
- Attended Chivas Regal training academy & Absolut vodka, and wine training
- Successfully completed a training course Hazard Analysis & Critical Control Points
Educational History
- Operating Systems
- MS Office
- Java Programming
- Software Engineering & Hardware Engineering
- Data Base Management System
- HTML and Advanced HTML Programming
- Data Communication and Computer Networks
- Passed GCE A/L Examination 2005 in Srilanka
- Passed GCE O/L Examination 2003 In Srilanka
- Diploma in International Cookery Swiss Lanka Hotel school
- Diploma in Computer Science Golden Key Institute of Technology
- Diploma in Computer Hardware Golden Key Institute. Kandy
- Diploma in 3D Animation from Vijay Graphics Institute, Kandy
Accomplishments
- Hotel of the Year Award 2019 Sheraton Grand Doha
- What's on Award 2015 Favorite Pub Grub in Abu Dhabi
- Active Participation Formula 1 event 2015
- Winner of The Ten Club Hotel 2014
- Highest Amount in Up Selling Competition Month of January 2016 Food & Beverage Stills Bar & Brasserie Crowne Plaza Yas Island Abu Dhabi
- Highest Amount in Up Selling Competition Month of September 2015 Food & Beverage Stills Bar & Brasserie Crowne Plaza Yas Island Abu Dhabi
- Highest Amount in Up Selling Competition Month of April 2015 Food & Beverage Stills Bar & Brasserie Crowne Plaza Yas Island Abu Dhabi
- Highest Amount in Up Selling Competition Month of March 2015 Food & Beverage Stills Bar & Brasserie Crowne Plaza Yas Island Abu Dhabi
Personal Information
- Age: 36
- Height: 5'9"
- Passport Number: N5535950
- Date of Birth: 07/30/86
- Srilankan
References
- Lalith Rane, Restaurant and Bar Manager, Sheraton Grand Doha Resort and Convention Hotel, Lalith.Rane@sheratonhotels.com, +974 55321979
- Charlton Pereira, Restaurant and Bar Manager, Sheraton Grand Doha Resort and Convention Hotel, charlton.pereira@Sheratonhotels.com, +974 50472753
Timeline
WSET Wine Level 2
04-2024
WSET Beer Level 1
01-2024
An Introductory Course Wine
12-2023
BarSmart Basic
06-2023
BarSmart Professional
06-2023
Mixologist & Bar Captain
Irish Harp
11.2021 - Current
Head Bartender
Irish Harp
09.2021 - 11.2021
Bar Supervisor
Krossroads Internationl
06.2021 - 08.2021
Bartender
Stills Bar
05.2014 - 04.2017
Bartender
Irish Harp Pub
04.2011 - 05.2014
Bartender
Water Hole Night Club
02.2008 - 04.2011
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