KASUN KOLITHA

Experienced banking professional with a successful career and proven track record in retail banking, business development, administration and customer support.

Able to create beneficial relationships with loan officers, financial advisors, economists and other professionals in the field to promote customer satisfaction, identify business opportunities and meet company revenue goals.

Proactive and personal banker with over 18 years experience in involving the community, networking and using customer relations to acquire and maintain a sizable client base.

• Organizational Skills Teamwork Quality Leadership Conflict resolution Consistently met my short and long-term targets.
• Handled customer complaints with empathy and composure.
• Proactively participated in meetings and helped create new practices.
• Answered calls, responded and spoke with clients face-to-face.· Processed a range of documentation and entered information into databases.
• Handling of work related to all type of Letter of Credit facities of Import & Exports customers .
• Handling of Bills sent on Documentary Collection and Documentary Letters of Credit .
• Handling of Nostro,Vostro accounts and institutional banking·
• Under go with the work related to UCP 600,URC 522 and ISBP which are the International documents relating to International Trade.
• Canvassing of Retail clients and Coporate businesses to the bank.
• Daily tasks included: handling transactions, processing deposits, withdrawals, money transfers and loan payments ·
• Maintained company compliance by meticulously recording and documenting each transaction and all documentation and paperwork ·
• Assisted customers open checking and saving accounts·