Dynamic and results-driven professional with extensive experience at Sri Lankan Airlines, recognized for enhancing operational efficiency and achieving a 94% revenue increase. Expert in crisis communication and emergency management, adept at navigating complex environments while ensuring safety and compliance. Proven track record in training coordination and KPI management.
Work History
Emergency Response Team Leader
Colombo International Airport
Colombo
- Current
Led the evacuation of passengers as the Emergency Response Team Leader during the 2001 Emergency evacuation at the Colombo International Airport, without a single casualty or injury.
The main international airport in Sri Lanka, known for its strategic location and operational capabilities.
Station Manager
Sri Lankan Airlines
Dubai
Won the best performance award whilst serving as the Station Manager in Dubai for Sri Lankan Airlines. The evaluation took into consideration punctuality, revenue and excess baggage collections, which increased revenue by 94% during the years and covering a value of US $ 8275.
Maintained a 100% KPI at the Colombo International Airport during the years 2017, 2019 and 2022.
Increased fuel efficiency by reducing turnaround time by 5 minutes (average turnaround time 75 minutes per aircraft). Approximate saving US$ 3200 -4500.
As under my Supervision daily operations of airport terminal, controlling traffic in and out of the facility while efficiently managing arrival & departure times; 13% successfully reduced flight delays.
Streamlined ground transportation processes for passengers to ensure timely arrivals at their respective roles at the airport terminal, resulting in improved employee performance across departments within 6 month of implementation.
A major airline based in Sri Lanka, recognized for its operational excellence and customer service.
Hotel Management Trainee
Confifi Beach Hotel
Observed safety protocols while performing daily operational tasks in hotel settings.
Managed inventory of supplies for various hotel amenities and services.
Coordinated housekeeping schedules to maintain cleanliness standards throughout hotel.
Observed safety protocols while performing daily operational tasks in hotel settings.
Managed inventory of supplies for various hotel amenities and services.
Coordinated housekeeping schedules to maintain cleanliness standards throughout hotel.
Education
Familiarization Training on Airbus A-320 Aircraft systems and Functions - Avionic systems /Aircraft Systems / Engine System’s (One engine options) T1 (IAVE -2500)
Srilankan Airline
01.2023
Graduate Diploma - Aviation Management and Airport Operations
Aviation collage Srilankan
Emergency response training - ERM
Aviation College Srilankan
Dangerous goods regulation -
Safety management system - SMS
Aircraft Dispatcher and Load Sheet -
Aerodrome and safety awareness training -
Srilankan Airline
Relevant Coursework and Training Programs:
Flight controller Training - EK/CX/AF/BA/QR/UL
Skills
Navigation criteria
Airline routes
Landing characteristics
Safety procedures
Communication skills
Ability to work in busy environments
Aviation industry knowledge
Project Management
Business administration procedures
Safety inspections
ATC requests
Airport Emergency Plans
Operational control
Flight watch
Slot allocations
Communication with tower
Resource management
Apron management
Training and development
Data management
Quality control
KPI management
Baggage handling
Passenger handling
Departure dependability
Emergency management
Risk assessment
Crisis communication
Time management
Decision making
Data analysis
Training coordination
Emergency planning
Weather monitoring
Damage assessment
Multitasking
Accomplishments
Operations Manager, Led the evacuation of passengers as the Emergency Response Team Leader during the 2001 Emergency evacuation at the Colombo International Airport, without a single casualty or injury.
Best Performance Award, Won the best performance award whilst serving as the Station Manager in Dubai for Sri Lankan Airlines. The evaluation took into consideration punctuality, revenue and excess baggage collections, which increased revenue by 94% during the years and covering a value of US $ 8275. Cargo revenue increased by 21% covering a value of US $ 1.2 Million.
KPI Maintenance, Maintained a 100% KPI at the Colombo International Airport during the years 2017, 2019 and 2022. Increased fuel efficiency by reducing turnaround time by 5 minutes (average turnaround time 75 minutes per aircraft). Approximate saving US$ 3200 -4500.
Operational Supervision, As under my Supervision daily operations of airport terminal, controlling traffic in and out of the facility while efficiently managing arrival & departure times; 13% successfully reduced flight delays. Streamlined ground transportation processes for passengers to ensure timely arrivals at their respective roles at the airport terminal, resulting in improved employee performance across departments within 6 months of implementation.
Training
Customer Management Training, Product development and Awareness/ Business skills and statistic/ People Management Customer service -internal and external/ Business Orientation and Awareness Programme
Martial Arts, Member of the Shoaling Martial Arts Association
Hotel Management Trainee, Confifi Beach Hotel, MM/DD/YY
Languages
English
German, Fluent
English, Fluent
Professional Qualifications And Training
Graduate Diploma - Aviation Management and Airport Operations, Aviation College Srilankan, MM/DD/YY
Emergency response training (ERM), Aviation College Srilankan, MM/DD/YY
Dangerous goods regulation (DGR), MM/DD/YY
Safety management system (SMS), MM/DD/YY
Aircraft Dispatcher and Load Sheet, MM/DD/YY
Aerodrome and safety awareness training, MM/DD/YY
Flight controller Training, MM/DD/YY
Familiarization Training on Airbus A-320 Aircraft systems and Functions, 2023
Timeline
Emergency Response Team Leader
Colombo International Airport
- Current
Station Manager
Sri Lankan Airlines
Hotel Management Trainee
Confifi Beach Hotel
Observed safety protocols while performing daily operational tasks in hotel settings.
Managed inventory of supplies for various hotel amenities and services.
Coordinated housekeeping schedules to maintain cleanliness standards throughout hotel.
Familiarization Training on Airbus A-320 Aircraft systems and Functions - Avionic systems /Aircraft Systems / Engine System’s (One engine options) T1 (IAVE -2500)
Srilankan Airline
Graduate Diploma - Aviation Management and Airport Operations
Emergency Response Team Leader at PuroClean, ServiceMaster Restore, GSD Fast ResponsEmergency Response Team Leader at PuroClean, ServiceMaster Restore, GSD Fast Respons