Summary
Overview
Work History
Education
Skills
Timeline
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KAJANANAN NAGARASA

KAJANANAN NAGARASA

Management Assiistant
Jaffna

Summary

Dynamic professional with a proven track record at Kavin Agency, excelling in business management and relationship building. Enhanced client satisfaction through effective communication and conflict resolution. Demonstrated dependability and self-motivation by streamlining inventory management and improving operational procedures, driving sales and customer service excellence.

Overview

4
4
years of professional experience
3
3
Languages

Work History

Management Assistant

Kavin Agency
Jaffna, Northern Province
05.2023 - Current
  • Increased client satisfaction through prompt response to inquiries and resolution of issues.
  • Contributed to a positive work environment with excellent interpersonal skills and an ability to resolve conflicts effectively when necessary.
  • Coordinated meetings and events, ensuring seamless communication between departments and stakeholders.
  • Managed inventory levels efficiently by establishing reorder points, reducing stockouts, and minimizing excess inventory costs.
  • Prepared and charted data and metrics for detailed status reports.
  • Recorded time allocated to projects and updated master tracking documents.

Delivery Boy

Kavin Agency
10.2020 - 04.2023
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Followed company policies and procedures during shift.
  • Ensured timely deliveries by maintaining a strong work ethic and prioritizing tasks according to urgency.
  • Obtained signatures from customers upon delivery of goods.
  • Maintained clean and orderly appearance while on shift.
  • Participated in staff meetings focused on improving operational procedures to enhance overall company performance.
  • Maintained excellent vehicle performance with routine inspections, cleanings, and preventive maintenance.
  • Increased customer satisfaction through courteous interactions and professional service during deliveries.
  • Tracked delivery information, mileage, and fuel use while on shift.
  • Managed multiple orders simultaneously, ensuring efficient use of time and resources during peak hours.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Education

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Skills

Business Management

Timesheet processing

Recordkeeping

Self-Motivated

Written Communication

Data Entry

Dependable and Responsible

Relationship building

Payment verification

Timeline

Management Assistant

Kavin Agency
05.2023 - Current

Delivery Boy

Kavin Agency
10.2020 - 04.2023

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KAJANANAN NAGARASAManagement Assiistant