K. A. BUDDHIKA KURUPPU
PILIYANDALA
Summary
PERSONAL PROFILE An experienced person with expertise in both human resources and industrial relations, and with general management skills including administration and project leadership as well as overall staff management. An effective motivator and trouble-shooter with well-developed communication and interpersonal skills and a commitment to excellence in human resources management. CAREER OBJECTIVES I am looking for a position where I can make good use of, and further develop, my broad base and through education in computer science. In addition, to be associated with a leading corporate company in a responsible position, where I will be able to develop skills and gain for mutual benefit experience, knowledge and qualifications.
Overview
22
22
years of professional experience
Work History
Head of Operation
Good Market Lanka
01.2022 - Current
- Good Market Lanka
- Collaborating with other senior management to formulate a strategy
- Ensuring regulatory compliance
- Overseeing the implementation of IT systems
- Partnered with vendors and suppliers to effectively manage and budget.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
Retail Store Coordinator
Good Market Lanka
06.2019 - 12.2021
- Responsible for all store and online store ( Commerce) sales, lead, manage, and oversee the overall operations of the physical and online store (phone orders, customer inquiries, exchange/returns requests, and product description/price updates)
- Responsible for product and brand image presentation while maintaining a neat and organized store, able to work independently and in a team environment, able to manage time, determine priorities, and able to make effective decisions
- Assist in analyzing sales reports, responsible for all daily POS procedures and monthly reconciliation in accordance with company procedures and guidelines
- Uphold accurate monthly records regarding damages and inventory adjustments, responsible for yearly physical inventory, and daily inventory management tasks including ordering, receiving shipments/pallets, and stocking
- Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training, and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized the backroom to facilitate effective ordering and stock rotation.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Supervised guests at the front counter, answering questions regarding products.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
Coordinator
Good Market Lanka
01.2018 - 05.2019
- Market linkage and event management Support new startup businesses to become Goodmarket approved vendors on http://goodmarket.global and set up with Good Market shops or Good Market events
- Coordinate Saturday Good Market – event lineup and logistics to maintain a fun and inviting atmosphere.
Retail Associate
Good
07.2017 - 12.2017
- Market Lanka
- Serving customers by developing rapport, building customer confidence, providing accurate information,helping with product selection, demonstrating knowledge of products and inventory to ensure customer satisfaction, Maintaining a clean and orderly workspace or retail floor,performing all required cash register transactions efficiently and accurately, contributing to store profitability by receiving, handling, replenishing, and processing incoming product flow, providing excellent customer service by responding to customer questions or issues regarding product features and benefits, resolving customer complaints.
HR & Administrative Officer
Sevalanka Foundation (Gur) ltd
02.2007 - 07.2014
- Which is a leading development Non-Governmental Organization in Sri Lanka.
- Updated reports, managed accounts, and generated reports for the company database.
- Created, prepared, and delivered reports to various departments.
- Prepared agendas and took notes at meetings to archive proceedings.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Assisted development and implementation of new administrative procedures.
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
Administration and Accounts officer
Selmin Labels (Pvt) Ltd
08.2005 - 01.2007
- Encouraged networking and collaboration across functions and businesses.
- Set up new business accounts on internal systems and processed corporate actions and other adjustments.
- Monitored daily tracking of open opportunities and compliance items.
- Reviewed incoming compliance items for conformity with governing documents.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Utilized financial software to prepare consolidated financial statements.
Procurement and Purchasing Officer
Watchguard Security & Investigation, Pvt) Ltd
02.2002 - 02.2005
- Reviewed order updates to identify best practices aligned with corporate goals.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Sourced vendors, built relationships, and negotiated prices.
- Purchased new products and oversaw inventory stocking and availability.
- Maintained documentation for all purchases.
- Implemented innovative supply chain management strategies to streamline procurement process.
- Tracked inventory shipments and prepared spreadsheets detailing item information.
- Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
- Managed vendor purchase order dispatch, delivery, and invoicing to set contractual guidelines and maintain budgetary regulations.
Education
Diploma - Computer Science
Panama Computer College
2003
Complete Foundation examination of Chartered Accountancy -
ICASL
2001
Princess of Wales College - Moratuwa
Moratuwa2000
Sir John Kotalawala Vidyalaya
Piliyandala1997
Skills
- Organizing and carrying out routing HR and administrative work, retail outlets
- Maintaining Projects
- Experience working on own initiative
- Excellent telephone manner
- Handling outdoor events
- Resourceful, reliable team member
- Operating fax machine, Photocopier, Printer & Scanner
- Computer Skills
- Work friendly with cloud system
- Microsoft Word / Outlook Express / Excel / Access / Power point
- Electronic mail system
- Data Entry
Timeline
Head of Operation
Good Market Lanka
01.2022 - Current
Retail Store Coordinator
Good Market Lanka
06.2019 - 12.2021
Coordinator
Good Market Lanka
01.2018 - 05.2019
Retail Associate
Good
07.2017 - 12.2017
HR & Administrative Officer
Sevalanka Foundation (Gur) ltd
02.2007 - 07.2014
Administration and Accounts officer
Selmin Labels (Pvt) Ltd
08.2005 - 01.2007
Procurement and Purchasing Officer
Watchguard Security & Investigation, Pvt) Ltd
02.2002 - 02.2005
Diploma - Computer Science
Panama Computer College
Complete Foundation examination of Chartered Accountancy -
ICASL
Princess of Wales College - Moratuwa
Sir John Kotalawala Vidyalaya
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