Summary
Overview
Work History
Education
Skills
Timeline
Generic
J. Lincoln Fernando

J. Lincoln Fernando

Hospitality Manager
Ja Ela

Summary

  • A hospitality professional with over 33 years of experience gained in both overseas/local organizations and large hospitals. A dependable and determined team player, who can be relied on to achieve consistently high standards in both performance and accuracy, responds positively to pressure and relishes challenges; experienced in team leading with motivational ability. Cheerful, outgoing, and articulate, a confident communicator at all levels who develops and maintains professional interpersonal relationships.

Overview

29
29
years of professional experience
3
3
years of post-secondary education
5
5
Languages

Work History

Exam Invigilator

Sri Lanka Insurance institute
Colombo , Sri Lanka
07.2023 - Current
  • Explaining exam conditions and procedures before entering exam area.
  • Facilitating smooth running of up to 04 exams daily, supervising large groups of students.
  • Patrolling exam areas to maintain visual presence throughout exam.
  • Advising candidates on possessions permitted in exam venues to prevent rule breaches.
  • Maintaining silent examination areas to give all candidates opportunity to focus and showcase abilities.

Project Manager

Qatar Facility Management
Doha, State of Qatar
09.2019 - 09.2020
  • Used project management tools and techniques for positive, successful outcomes.
  • Identified and managed budget, timescale and scope changes, recommending actions and improvements to meet project goals.
  • Delivered on projects' key objectives with agreed budgets, timelines and standards.
  • Implemented and maintained systems for successful planning and project management.
  • Prepared and managed project plans from end to end, meeting required milestones.
  • Evaluated project risks and feasibility, identifying issues and proactively implementing proposed solutions.
  • Made sure contractual obligations were met ahead of agreed service delivery.

Operations Manager - Facilities Management

Hamad Medical Corporation
Doha, State of Qatar
04.2008 - 12.2017
  • Overall facilities Management functions of 10 Hospitals, 03 Pediatrics Emergencies, 03 disable Patients compounds. Total bed capacity of over 5000. Falcon Hospital is High quality Falcon care hospital with in-patient rooms, an operating theatre, an x-ray room, an Emergency room & Laboratory.
  • In addition, I handled all the responsibilities of Hamad Bin Khalifa Medical City (HBKMC) Zone-A and was instrumental in the successful mobilization of 3 hospitals WWRC, ACC, QRI and Hamad Medical City. (October 2016 to December 2017)


(The said hospitals come under the umbrella of Hamad Medical Corporation, which is the public sector health provider in Qatar with 9 modern fully equipped hospitals which constitutes the largest medical provider in Qatar.)


  • Maintained a pleasant environment for patients and visitors with the ultimate objective of controlling infections in the hospital surroundings as per JCI (Joint Commission International, USA) and CAP (College of American Pathologists) standards.
  • Scheduled of routine deep/detailed cleaning of key areas such as operating theatre suites, intensive care units, surgical theatres, isolation in-patient rooms and kitchen (High-risk areas and common areas)
  • Assigned duties, inspect work, and investigate complaints regarding housekeeping services and take corrective action.
  • Evaluated records to forecast department personnel requirements.
  • Make recommendations to improve service and ensure more efficient operation.
  • Performance evaluation of workers and provide recommendations for promotions.
  • Updated and maintained manpower allocation database in addition to assigning workers to fulfil immediate requirements. Preparation of monthly reports and early summary on materials, machinery & equipment
  • Preparation of Leave/Resignation Schedule to ensure that there will not be labor shortage/excess in coordination with the Operations Department.
  • Attended monthly meetings with infection control, Occupational Health & Safety, Fire and safety, quality control, public relations, and Client administration departments

Project Manager - Facilities Management

Abu Dhabi National Oil Company - ADNOC
Abu Dhabi, United Arab Emirates
10.2000 - 11.2007
  • Delivered on projects' key objectives with agreed budgets, timelines and standards.
  • Identified and managed budget, timescale and scope changes, recommending actions and improvements to meet project goals.
  • Evaluated project risks and feasibility, identifying issues and proactively implementing proposed solutions.
  • Led meetings with both client and internal teams to facilitate and drive project completion and provide status updates.
  • Evaluated client requirements, building strategy to manage and achieve milestones and quality KPIs.
  • Utilised machines to anneal, harden or decorate glass and ceramics.
  • Wore protective goggles, hard hats and safety gloves to protect against safety hazards.
  • Hired, trained and evaluated performance of 150 housekeeping staff for six years.
  • Implemented consistently high standards of cleanliness to facilitate excellent customer satisfaction.

Training Manager

Saudi Aramco
Dhahran / Abquaiq and Udailliah, Saudi Arabia
06.1995 - 07.1998
  • Effectively trained instructors and supervisors on techniques for managing employees.
  • Designed training modules for strategic business practices and organizational behavior training concepts.
  • Trained Housekeeping / Maintenance Staff according to Infection control Procedures and how to handle / Dispose Infectious waste and proper incineration etc..
  • Wearing appropriate PPE for areas where necessary. regarding Material Safety Date Sheet to check and follow when handing chemicals.
  • On the job training conducted for all Housekeeping and maintenance staff accordingly.

Education

Diploma in Facilities Management - Hospitality

Training Express
London - United Kingdom
02.2021 - 02.2022

Diploma in Hospitality Management - Hospitality

Training Express
London - United Kingdom
03.2023 - 03.2024

Diploma in Project Management - Hospitality

Training Express
London - United Kingdom
04.2023 - 04.2024

Skills

Responded to customer concerns with speed and knowledge, delivering professional, personalised service

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Timeline

Exam Invigilator

Sri Lanka Insurance institute
07.2023 - Current

Diploma in Project Management - Hospitality

Training Express
04.2023 - 04.2024

Diploma in Hospitality Management - Hospitality

Training Express
03.2023 - 03.2024

Diploma in Facilities Management - Hospitality

Training Express
02.2021 - 02.2022

Project Manager

Qatar Facility Management
09.2019 - 09.2020

Operations Manager - Facilities Management

Hamad Medical Corporation
04.2008 - 12.2017

Project Manager - Facilities Management

Abu Dhabi National Oil Company - ADNOC
10.2000 - 11.2007

Training Manager

Saudi Aramco
06.1995 - 07.1998
J. Lincoln FernandoHospitality Manager