Jithendra Dishan Samuel John
Moratuwa,11
Summary
Experienced IT & Industry 4.0 Professional | Sales & Marketing Leader | Enterprise Solutions Specialist With over 20 years in the IT industry-18+ years in sales and marketing and 16 years in managerial roles-I specialize in delivering cutting-edge enterprise solutions that drive business transformation. My expertise spans IT infrastructure, Industry 4.0 technologies, and strategic sales, enabling businesses to optimize operations and stay ahead in a competitive landscape. A forward-thinking professional passionate about leveraging Industry 4.0 and next-gen IT solutions to create smarter, more efficient, and future-ready enterprises. Strategic-minded business operations manager proudly offering several years' experience in assisting the vision of the organization by developing attainable department goals. Decision-making individual comfortable as a facilitator of short and long term business planning. Promoting a dedicated work ethic and great judgement skills.
Overview
21
21
years of professional experience
Work History
Head of Business Operations
Eight Bit Technologies (Pvt) Ltd
Colombo
11.2023 - Current
- Spearheaded the integration of Industry 4.0 technologies into business operations, enhancing customer engagement and operational capabilities
- Managed a high-performing team focused on business development, consistently achieving and exceeding revenue and profit targets
- Oversaw project management for large-scale enterprise solutions, ensuring timely delivery and quality of service to clients
- Led the development and execution of strategic business operations initiatives, significantly improving efficiency and reducing costs in the organization
- Executed comprehensive business analysis to identify growth opportunities and operational efficiencies within the organization's business operations
Snr. Manager. Business Development
X.O Concepts (Pvt) Ltd.
Colombo
11.2018 - 11.2023
- Exploring industry 4.0 class opportunities with manufacturing customers
- Engaging with customer to identify their machine, people, process related pain points
- Proposing and guiding customers in their data journey
- Working closely with both internal solution teams and to meet customer requirements
- Managing stakeholder and negotiating deals
- Achieving monthly revenue/ profit targets
Head of Enterprise Solutions
D Tech (Pvt) Ltd.
01.2017 - 01.2018
- Responsible for Promoting Enterprise business
- Engaging with customer to identify ideal solutions for their IT need
- Working- out robust scalable solutions
- Promoting cloud solutions
- Coordination with Principals/ Distributors for ideal product and prices
- Negotiating multi million rupees Deals
- Achieving monthly revenue/ profit targets
Head of Sales & Marketing
ITES (Pvt) Ltd.
01.2014 - 01.2017
- Responsible for achieving quarterly and annual team sales quotas
- Strategizing and formulating business and sales plans
- Grooming young sales professional to work with IT based Solutions & building sales
- Negotiating multi-million-rupee business engagements
- Exploring new and more lucrative business avenues that meet existing market demand
Manager Sales
ITES (Pvt) Ltd.
01.2012 - 01.2014
- Head of Sales Department's activities in HP and APC
- Working out solutions for the corporate level customers
- Looking into activities of other sales personnel plan their schedules and build strategies to develop relationship with customers
- Grooming young salespeople to work with IT based Solutions & building sales
- Coordinate with principals for solutions & pricing and build product equity through initiating and developing confidence with customer and principals
Asst. Manager - Sales
ITES (Pvt) Ltd.
01.2007 - 01.2012
- Managed proposed, coordinated, and headed the implementation of the biggest APC power systems in Sri Lanka at National Savings Bank
- Headed the Project Management of Intel's Data Center in Colombo
- Have managed to achieve annual targets consistently and have managed to win employers confidence through hard work and to climb the ladder after starting as an Account Manager
IT Executive
Ceylon Ocean Lines
01.2004 - 01.2006
- Was the only IT person in the office investigated all IT matters both software and hardware and administration
- Implemented new hardware systems, network, power, and telephone and coordinated the implementation of IRIS 2 shipping software system
- Coordinated all administrative work
- Managed and maintained Email systems and coordinated with ISPs for related matters
IT Executive
Hedeki International
03.2004 - 09.2004
- Installed configured network-based printers, copiers, and all in one printer
- Tested fingerprint solutions and also conducted demonstration
Education
Master of Business Administration -
Cardiff Metropolitan University
11.2023
Microsoft Certified Systems Engineer - IT
IDM
12.2003
G C E A/L -
S. Sylvester's College
Kandy12.2001
G C E O/L -
S.Thomas' College
Bandarawela12.1998
Skills
- Contracts & negotiations
- Team leadership
- Stakeholder engagement
- Cross-functional collaboration
- Problem-solving aptitude
- Communication skills
- Innovative in approach
- Customer Relationship Management
- Industry 40 solutions
- Consultancy
- Data-driven decision making
Hobbies and Interests
Traveling
Languages
- English
- Sinhalese
- Tamil
Personal Information
Date of Birth: 05/11/82
Languages
Tamil
First Language
English
Advanced (C1)
C1
Timeline
Head of Business Operations
Eight Bit Technologies (Pvt) Ltd
11.2023 - Current
Snr. Manager. Business Development
X.O Concepts (Pvt) Ltd.
11.2018 - 11.2023
Head of Enterprise Solutions
D Tech (Pvt) Ltd.
01.2017 - 01.2018
Head of Sales & Marketing
ITES (Pvt) Ltd.
01.2014 - 01.2017
Manager Sales
ITES (Pvt) Ltd.
01.2012 - 01.2014
Asst. Manager - Sales
ITES (Pvt) Ltd.
01.2007 - 01.2012
IT Executive
Hedeki International
03.2004 - 09.2004
IT Executive
Ceylon Ocean Lines
01.2004 - 01.2006
Master of Business Administration -
Cardiff Metropolitan University
Microsoft Certified Systems Engineer - IT
IDM
G C E A/L -
S. Sylvester's College
G C E O/L -
S.Thomas' College
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