"Seasoned ICT Quality Assurance professional adept at implementing robust quality assurance processes to drive excellence in software development and deployment. Proficient in designing and executing comprehensive test plans, ensuring adherence to industry standards and best practices. Skilled in identifying and mitigating software defects, optimizing system performance, and enhancing overall product reliability. Strong communicator and collaborator, dedicated to delivering high-quality ICT solutions that exceed client expectations."
Overview
15
15
years of professional experience
Work History
Executive –Software Quality Assurance
Sri Lanka Insurance Corporation Limited
Colombo 02
05.2009 - Current
Schedule and conduct quality checks for maintaining quality assurance of the systems, documents and data
Identify risks within the system and recommend strict adherence to procedures and standard
Communicate and educate the users and managers about policies and procedures for strict follow up of the same
Recommending action plans for standard and procedures for non compliance of the same
Providing assistance in troubleshooting and diagnose technical problems with installation, repair and maintenance of the system
Provide training and assistance regarding software and operational procedures
Test and diagnose errors regarding functionality of the system and programming code for establishing test protocols for maintaining quality as pet the needs of the company
Conduct organisational system architecture assessment for quality maintainance and recommend strategies for future actions
Create and assess technical documents like manuals, procedural, instuructional, technical reports and inventory reports
PROJECTS:
Web base cash book & cheque printing project
Verify that all features of the cash book, including adding/editing/deleting transactions, reconciliation, reporting, etc., work as expected.
Test cheque printing functionality thoroughly, ensuring accurate printing of cheque details and alignment.
Credit Control Project
Create detailed test cases covering various credit control scenarios, including credit limit checks, policy validation, premium calculations, etc.
Ensure test cases align with business requirements and regulatory standards in the insurance industry.
Conduct functional testing of credit control features, verifying calculations, validations, and business rules.
Test integration points with insurance policy management systems and financial modules.
Stamp Duty Modification -Motor
ensuring that software, systems, or products meet the required standards of quality before they are released to customers or end-users.
Bulk Renewal and Renewal automation
context involves ensuring that bulk renewal processes are seamless and error-free. This includes verifying that customer data is accurately captured, subscription plans are renewed correctly, and any associated payments are processed accurately. Testing bulk renewal scenarios helps identify potential issues that could arise when renewing subscriptions en masse.
Withholding Tax (WHT) Implementation
Review business requirements and regulatory guidelines related to WHT implementation.
Ensure a clear understanding of WHT calculation rules, rates, thresholds, and exemptions.
Develop a comprehensive test plan outlining the scope, objectives, and approach for WHT testing.
Identify test scenarios covering various tax deduction scenarios, including different types of income, taxpayer categories, and transaction types.
Create detailed test cases mapping each requirement to specific test scenarios.
Design test cases to validate WHT calculations, including both manual and automated testing approaches.
Test WHT calculations across different transaction types investigation,layers,Accessor etc.
Online Motor Comprehensive Renewal and debit settlement through M-cash
Given that payments are settled through M-cash, a mobile payment system, you'd focus on testing the integration between the online renewal platform and the M-cash payment gateway.
Ensure that the online renewal platform is compatible with various devices, browsers, and operating systems commonly used by customers. Compatibility testing helps ensure a consistent user experience across different platforms.
Also work closely with development teams to implement continuous integration and automated testing practices, allowing for faster feedback and more efficient release cycles.
Education
Bachelor of Arts - Major - Economics / Minor -Computer Science
B.A Special (Social Sciences)
Sabaragamuwa University Of Sri Lanka
11-2011
Bachelor of Labour Education - Human Resources Management
University of Colombo Sri Lanka
Bachelor Of Labour Education
05-2016
Bachelor of Arts - Business Economics
University of Kelaniya
Master Of Art
06-2015
Skills
Performance Testing
Usability Testing
Integration Testing
Version control
Languages
sinhala
First Language
English
Upper Intermediate (B2)
B2
Timeline
Executive –Software Quality Assurance
Sri Lanka Insurance Corporation Limited
05.2009 - Current
Bachelor of Arts - Major - Economics / Minor -Computer Science
B.A Special (Social Sciences)
Bachelor of Labour Education - Human Resources Management
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