Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
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Jayadritha Dhanesha

Jayadritha Dhanesha

Malabe

Summary

A dedicated and results-driven professional with strong interpersonal and communication skills, recognized for commitment and team collaboration. Skilled in sales strategies and customer relations, with proven leadership and team management abilities. Known for a friendly and approachable attitude, efficient task completion, and a focus on achieving and exceeding targets

Overview

2
2
years of professional experience

Work History

Client Success Executive

Enfection (Pvt) Ltd
06.2025 - Current
  • Led cross-functional teams to execute high-impact projects, ensuring alignment with company objectives.
  • Analyzed market trends and competitive landscape to inform strategic decision-making and resource allocation.
  • Fostered relationships with key stakeholders, facilitating collaboration across departments to achieve common goals.
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.
  • Identified trends and assessed opportunities to improve processes and execution.

Junior sales executive

BISTEC Global
02.2024 - 06.2025
  • Fostered strong industry connections, leading to valuable partnerships.
  • Streamlined sales processes for increased efficiency and productivity.
  • Developed compelling sales pitches by understanding client preferences and requirements.
  • Built a robust network of prospective clients through effective cold calling techniques.
  • Provided comprehensive after-sales support to ensure high levels of customer satisfaction.
  • Provided professional, reliable customer support, advice and problem-solving for optimised customer satisfaction.
  • Developed customer loyalty with excellent customer service, leading to repeat business.
  • Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
  • Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.
  • Managed client relationships from early stages of sales process through to post-sales.
  • Built long-term relationships with customers and generated referrals from existing clients.
  • Achieved and exceeded sales targets in line with client growth across all products and services.
  • Maintained contact with customers throughout sales and pre-delivery process.
  • Understood customer needs to craft exceptional sales journeys.

Assistant Event Organizer

Marketing Circle at NSBM
  • Held the position of Assistant Event Organizer of the Marketing Circle at NSBM.

Education

BSc (Hons) in Marketing Management -

University of Plymouth

G.C.E. Advanced Level -

Mahanama College

G.C.E. Ordinary Level -

Vidura College

Skills

  • Project Management
  • Teamwork
  • Leadership
  • Time Management
  • Effective Communication
  • Customer retention
  • Field sales experience
  • Cold calling
  • Client relationship building
  • Product demonstration
  • Customer service excellence
  • Conflict resolution
  • Customer support and assistance
  • Product knowledge

Websites

References

Migara Dunuwille (Business Development specialist)

South East Asia and Oceania,

Sidel India (pvt)Limited.

Phone: +94 77 224 3695

Email : migara.dunuwille@gmail.com

Timeline

Client Success Executive

Enfection (Pvt) Ltd
06.2025 - Current

Junior sales executive

BISTEC Global
02.2024 - 06.2025

Assistant Event Organizer

Marketing Circle at NSBM

G.C.E. Advanced Level -

Mahanama College

G.C.E. Ordinary Level -

Vidura College

BSc (Hons) in Marketing Management -

University of Plymouth

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Jayadritha Dhanesha