Jauffar Mohamed Ramshad

Job Responsibilities

• Responsible for key performance indicators of 40+ Branch networks under 03 provincials in Srilanka
• Executions / Collections (IFRS) / NPL management / Maintains provisioning management / FDs & Savings
• Products to market – Lending Products (Ijarah, Murabaha, Diminishing Musharaka, Wakala & Musawwamah & Mudharabah)
• Approves credit files (Lending) & doing all formats of risk management.
• Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
• Evaluated hiring, firing, and promotions requests.
• Produced staffing matrix to provide adequate coverage of department.
• Recommended and implemented successful strategies to maximize revenue.
• Developed proposals and presentations for internal and external audiences.
• Analyzed revenue distribution, bank reconciliations and account analysis documents to execute month-end closing.
• Identified cost improvement changes and cost savings plans to increase company savings.
• Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
• Executed appropriate staffing and budgetary plans to align with business forecasts.
• Implemented and developed operational standards, policies and procedures.
• Brainstormed and developed sales strategies to achieve short and long term sales revenue objectives.
• Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
• Held monthly meetings to create business plans and workshops to drive successful business.
• Carried out and developed social media, e-blast and public relations campaigns.
• Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
• Provided strong leadership to enhance team productivity and morale.
• Guiding & training the staff on credit, and how to analyze a client to minimize the risk
• Make awareness among the Muslim community of Al-Falaah brand & having various presentations to schools, social associations, opinion leaders, etc
• Building and maintaining beneficial and trusting relationships with corporate customers and optimizing client service and support; expanding existing relationships, monitoring relationship profitability, and developing strategic and innovative ideas to accelerate revenue
• Enhance due diligence and keep track of KYC for existing and new clients
• Generating referrals for Cross-sell to respective teams for earning points and revenue for the organization
• Develop and maintain strong working relations with all existing clients at key levels to optimize the utilization of approved facilities
• Ensuring coordination with the team and support units from the time of sourcing till the loan disbursement and thereafter.

• Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
• Met deadlines by proactively managing individual and team tasks and streamlining processes.
• Engaged employees in business processes with positive motivational techniques.
• Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
• Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.

• Developed value-added campaigns and executed technical solutions to streamline and improve marketing efficiencies.
• Evaluated market data to develop and create business strategies and marketing plans.
• Managed production of leaflets, posters and newsletters.
• Developed positive, performance-based internal sales and marketing culture to include mentoring staff.
• Analyzed and forecasted monthly sales data of existing marketed companies within designated area.

• Tel: +94 11 7501000 Tel: +94 11 2597429