Summary
Overview
Work History
Education
Skills
Languages
Websites
References
Timeline
Generic
Irfan Rafeer

Irfan Rafeer

No:630/6/2 Thalegoda Road, Ulapane,11

Summary

Results-driven Assistant Manager with over 14+ years of hands-on experience in the hospital and healthcare industry. Specializing in Revenue Cycle Management (RCM). Proven track record of optimizing operational efficiency and driving revenue growth through strategic planning and cross-functional leadership. Adept in negotiation, business planning, and client relationship management, with strong expertise in cash flow analysis, quality assurance, and process improvement. Skilled in team building, people management, and process training, with a focus on fostering high-performing teams and delivering. Consistent results in fast-paced environments.

Overview

16
16
years of professional experience

Work History

Assistant Manager - Operations

HealthRecon Connect (Pvt) Ltd
Colombo / Kandy
06.2017 - Current
  • Over see daily operational activities across the revenue cycle, including patient billing, claims processing, collections, and payment posting. Manage team performance, ensure adherence to SLAs and compliance standards and implement process improvements to enhance efficiency and cash flow. Icoordinating with clients, payers, and internal teams to resolve issues and ensure smooth RCM operations.

Senior Business Development Executive

Colombo Export and Import Agencies (Pvt) Ltd
Colombo
03.2016 - 05.2017
  • Identifying new market opportunities and building strategic partnerships. Skilled in developing and executing business development strategies, managing key client relationships and leading cross-functional teams to achieve sales targets. Experienced in market research, contract negotiation and pipeline management to expand customer base and maximize profitability. Proven ability to thrive in competitive markets through data-driven decision-making and effective communication.

Senior Collections Executive

Medigain (Pvt) Ltd
Kandy
12.2015 - 02.2016
  • Responsible for managing accounts receivable, following up on outstanding invoices and ensuring timely collections. Skilled in maintaining accurate records, resolving billing issues and coordinating with clients to ensure smooth payment processes. Strong communication and negotiation abilities with a focus on reducing claim denials and improving cash flow.

Team Supervisor

Avosah (Pvt) Ltd
Colombo
11.2011 - 11.2015
  • Overseeing end-to-end revenue cycle processes, including billing, collections, claims management, and denial resolution. proven leadership in managing teams to meet performance targets, streamline workflows and ensure compliance with healthcare regulations. Skilled in team training, performance monitoring and cross-functional coordination to drive operational efficiency and maximize revenue.

Collection Executive

Intelligent image Management Lanka (Pvt) Ltd
Colombo
11.2009 - 10.2011
  • Managing accounts receivable within the healthcare revenue cycle. Responsible for following up on insurance claims, reducing aging AR, resolving denials and ensuring timely payments. Strong knowledge of payer guidelines and excellent communication skills for effective claim resolution.

Education

Completed O/L -

Republican International School
Nuwara Eliya, Sri Lanka
12-2008

Diploma In Desktop Publication - Information And Communication Technology

British Business College
Nuwara Eliya, Sri Lanka
12-2007

Diploma In Microsoft Office - Information and Communication Technology

Diploma in MS Office
Gamini Dissanayake Institute Of Technology
03-2004

Skills

  • Data analysis
  • Project management
  • Operations strategy
  • Process improvement
  • Quality assurance
  • Team leadership
  • Problem solving
  • Decision making
  • Conflict resolution

Languages

English`
First Language
Tamil
Proficient (C2)
C2
Sinhala
Proficient (C2)
C2

References

References available upon request.

Timeline

Assistant Manager - Operations

HealthRecon Connect (Pvt) Ltd
06.2017 - Current

Senior Business Development Executive

Colombo Export and Import Agencies (Pvt) Ltd
03.2016 - 05.2017

Senior Collections Executive

Medigain (Pvt) Ltd
12.2015 - 02.2016

Team Supervisor

Avosah (Pvt) Ltd
11.2011 - 11.2015

Collection Executive

Intelligent image Management Lanka (Pvt) Ltd
11.2009 - 10.2011

Completed O/L -

Republican International School

Diploma In Desktop Publication - Information And Communication Technology

British Business College

Diploma In Microsoft Office - Information and Communication Technology

Diploma in MS Office

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Irfan Rafeer