Inoka Dilhani De Silva

Beautician

MIS SALON

03.2011 - Current

Enhanced client satisfaction by providing personalized beauty consultations and recommending suitable treatments.
Increased customer loyalty with exceptional customer service and follow-up care advice.
Performed various beauty treatments for improved skin health, including facials, peels, and microdermabrasion.
Boosted salon revenue by upselling additional services and retail products during appointments.
Maintained a clean, hygienic work environment to ensure client safety and comfort throughout treatments.
Collaborated with team members for efficient scheduling and coordination of clients'' appointments.
Developed customized treatment plans based on individual client needs and goals to achieve optimal results.
Utilized advanced techniques in hair removal, including waxing, threading, and laser procedures.
Improved client appearance with expert makeup application for special events or everyday wear.
Educated clients on proper skincare routines and product usage to maintain their desired look at home.
Built a loyal clientele through excellent communication skills and attention to detail in all beauty services provided.
Expanded service offerings by staying up-to-date with industry trends and participating in continuing education opportunities.
Contributed to salon growth by participating in marketing initiatives such as promotional events or social media campaigns.
Assisted management with inventory control, ordering supplies as needed to maintain adequate stock levels for all services offered.
Cultivated positive relationships with vendors enabling better pricing negotiations on products used within the salon.
Streamlined appointment booking process leading to reduced wait times for clients.
Fostered a welcoming atmosphere that encouraged repeat business from satisfied customers.
Mentored junior beauticians helping them refine their skills while offering guidance on best practices.
Strengthened teamwork among staff through effective collaboration resulting in an enhanced overall customer experience.
Consistently exceeded monthly sales targets by effectively promoting and selling salon services and retail products to clients.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Suggested treatments and styles to suit customer appearance and fashion choices.
Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
Scheduled customer appointments and rearranged individual time slots to meet demand.
Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
Applied makeup to clients for special occasions to meet requirements.
Demonstrated high level of customer service to increase retention and satisfaction.
Performed eyebrow shaping and Brazilian waxing to provide symmetry and remove unwanted hair.
Answered phone calls and emails to schedule client appointments.
Attended hair shows, classes and seminars to stay up-to-date on latest trends.
Demonstrated thorough knowledge of all salon products and services.
Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Developed new techniques to improve appearance of customer and provide different looks.
Applied eyelash extensions to enhance clients' eyes and create impact.
Maintained client treatment records and designed long-term care programs for return customers.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Researched latest trends in hair and makeup to stay updated on color, style, and technique.
Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Developed loyal following of clients by providing high-quality services.
Maintained regular client list and successfully handled walk-in customers.
Used social media platforms to promote salon and services.
Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Provided pre- and post-service consultations to accurately assess clients' needs.
Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
Offered professional cuts, color services and extensions to salon customers.
Styled hair, makeup and nails for customers for special events and occasions.

Summary

Overview

Work History

Beautician

Education

Hair Dresser

Beautician

Shading Eye Brow & Lip Brush

Perfumery

Nail Technician

Hair Coloring

Correct Use of Cosmetic

Hair Design & Beauty Culture

Bridal Makeup

Professional Hair & Skin Care

Skills

Timeline

Beautician

Hair Dresser

Beautician

Shading Eye Brow & Lip Brush

Perfumery

Nail Technician

Hair Coloring

Correct Use of Cosmetic

Hair Design & Beauty Culture

Bridal Makeup

Professional Hair & Skin Care

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