*Logistics Executive with strong history of coordinating and distributing Consumer Electronics and Furniture products to meet consumer demand and minimize cost of storing and transporting goods.
*Excellent analytical, critical-thinking and problem-solving skills to evaluate organization logistical operations and suggest methods to improve efficiency to the top management.
*Enterprising Distribution, Warehouse and Inventory Management Professional with 16 years of industry experience.
*Skilled at driving change and continuous process improvements through careful KPI analysis in Logistics, Service and Process Improvement areas.
*Expertise in recommending short and long-term strategies regarding processes, policies and daily operations.
*Assesses and analyzes efficiency, workflow and logistics operations to meet company objectives.
*Highly talented in efficiency planning, cost reduction and budget control.
*Confident multi-tasker with 18 years of experience engaging with customers to solve support queries and build excellent client relationships.
Directly reported to Director Logistics with direct assistance on daily Distribution and Warehouse operation, Inventory Management operation, Research and Development and Service Centre operation
➢ Supply Chain Management
Managed movements of products from fort to company Warehouses and Outsourced warehouses and company Distribution Centres
➢ Inventory Management
#Monitored inventory of full units and spare parts at Warehouses
#Analyzed ageing inventory at Warehouses and costing sheets of products for price reductions
#Provided management information to Director by analyzing Inventory movements of full units and spare parts [daily, weekly, monthly, quarterly and annually],
#Encouraged and assisted Showrooms to conduct Clearance Sales to dispose ageing and obsolete inventories
#Special analysis on obsolete products and spare parts [phased out products and full units]
#Monthly Inventory Turn Over [ITO] and Sales target analysis of showrooms to select winners for quarterly and annually
➢ Transport Management
#Analyzed of transportation of products from company factories after manufacturing to Warehouses, company lorry deliveries to retail outlets ie: Company showrooms, Cash and Carry Dealers
#Coordinated with outsourced leased companies for Vehicle Branding special projects and ensure to follow company standards
# Analyzed of transport cost and mileages and number of products delivered in order to compare vehicle utilization
➢ Cost Management
Analyzed Logistics expenses with plan budget for top management controls
➢ Team Management
Coordinated with Logistics Management, staff, outsourced staff and support personnel
➢ Process Improvement
Identified existing company system gaps during operation and take up with Director for system process developments
➢ Followed up and disposal procedure of Obsolete Inventory of Full Units / Spare Parts
Customer Relationship
➢ Handled customer complaints or concerns reported to Singer (Sri Lanka) Head Office quickly and professionally and maintaining strong customer relationships to ensure repeat customers
➢ Analyzed monthly reports on product quality issues / customer complaints and grievances
➢ Assisted service strategy execution including assignments and projects
➢ Explored and provided insights on current trends to division
➢ Handled Trade-in Discounts for beyond economical products
➢ Maintained Head count records of Service & Logistics Departments and coordinating with HR Departments for Recruitments
Directly reported to Director Logistics with direct assistance on daily Distribution and Warehouse operation, Inventory Management operation, Research and Development and Service Centre operation
➢ Supply Chain Management
Managed movements of products from fort to company Warehouses and Outsourced warehouses and company Distribution Centres
➢ Inventory Management
#Monitored inventory of full units and spare parts at Warehouses
#Analyzed ageing inventory at Warehouses and costing sheets of products for price reductions
#Provided management information to Director by analyzing Inventory movements of full units and spare parts [daily, weekly, monthly, quarterly and annually],
#Encouraged and assisted Showrooms to conduct Clearance Sales to dispose ageing and obsolete inventories
#Special analysis on obsolete products and spare parts [phased out products and full units]
#Monthly Inventory Turn Over [ITO] and Sales target analysis of showrooms to select winners for quarterly and annually
➢ Transport Management
#Analyzed of transportation of products from company factories after manufacturing to Warehouses, company lorry deliveries to retail outlets ie: Company showrooms, Cash and Carry Dealers
#Coordinated with outsourced leased companies for Vehicle Branding special projects and ensure to follow company standards
# Analyzed of transport cost and mileages and number of products delivered in order to compare vehicle utilization
➢ Cost Management
Analyzed Logistics expenses with plan budget for top management controls
➢ Team Management
Coordinated with Logistics Management, staff, outsourced staff and support personnel
➢ Process Improvement
Identified existing company system gaps during operation and take up with Director for system process developments
➢ Followed up and disposal procedure of Obsolete Inventory of Full Units / Spare Parts
Directly reported to Director Logistics with direct assistance on daily Distribution and Warehouse operation, Inventory Management operation, Research and Development and Service Centre operation
➢ Supply Chain Management
Managed movements of products from fort to company Warehouses and Outsourced warehouses and company Distribution Centres
➢ Inventory Management
#Monitored inventory of full units and spare parts at Warehouses
#Analyzed ageing inventory at Warehouses and costing sheets of products for price reductions
#Provided management information to Director by analyzing Inventory movements of full units and spare parts [daily, weekly, monthly, quarterly and annually],
#Encouraged and assisted Showrooms to conduct Clearance Sales to dispose ageing and obsolete inventories
#Special analysis on obsolete products and spare parts [phased out products and full units]
#Monthly Inventory Turn Over [ITO] and Sales target analysis of showrooms to select winners for quarterly and annually
➢ Transport Management
#Analyzed of transportation of products from company factories after manufacturing to Warehouses, company lorry deliveries to retail outlets ie: Company showrooms, Cash and Carry Dealers
#Coordinated with outsourced leased companies for Vehicle Branding special projects and ensure to follow company standards
# Analyzed of transport cost and mileages and number of products delivered in order to compare vehicle utilization
➢ Cost Management
Analyzed Logistics expenses with plan budget for top management controls
➢ Team Management
Coordinated with Logistics Management, staff, outsourced staff and support personnel
➢ Process Improvement
Identified existing company system gaps during operation and take up with Director for system process developments
➢ Followed up and disposal procedure of Obsolete Inventory of Full Units / Spare Parts
a) Ordered products to the Cash & Carry Dealers from the Distribution Centre
b) Handled Product Quality Issues related to Sisil Brand with the Brand Manager – Sisil and forwarded documents to Sales Manager – Sisil
c) Prepared Product Replacement Forms on exchanges of Sisil branded products
d) Prepared slides to make presentations to Co-operate Customers to enhance the sales
e) Handled correspondence received from Sales Manager and coordinated with respective departments or managers for actioning.
f) Assisted on getting budgets for fixed assests purchases, suppliers, training and meeting and other Sisil Sales Channel related expenses on request with the approval of Sisil Sales Manager