Hirosha Liyanage
Sharjah
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
Work History
RECEPTIONIST
High Cool Refrigeration Company
Colombo 05
2013 - 2014
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Data Input Clerk
HSBC Global Service Center Colombo
Rajagiriya
2014 - 2014
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Planned and completed group projects, working smoothly with others.
- Maintained updated knowledge through continuing education and advanced training.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Education
GED -
St. Peter’s College
Colombo 042012-01
High School Diploma -
IDM COLLEGE
Colombo 04High School Diploma -
Aquinas University College Engineering
Colombo 13Some College (No Degree) - Elementary And Basic Levels, General Knowledge in
Smolny Institute of Russian Academy of Education
Saint Petersburg, RussiaSkills
- Bookkeeping
- Technical Support
- Travel Coordination
- High-pressure environments
- Project Coordination
- Scheduling
- File Management
- Data Entry
- Multi-line telephone skills
- Calendar Management
- Greeting and Seating Clients
- Document Control
- Microsoft Office Specialist Certified
- Positive and professional
- Strategic planning
Languages
Sinhalese
First Language
English
Advanced (C1)
C1
Russian
Elementary (A2)
A2
Hindi
Elementary (A2)
A2
Certification
LIFE INSUARANCE ADVISOR
Timeline
RECEPTIONIST
High Cool Refrigeration Company
2013 - 2014
Data Input Clerk
HSBC Global Service Center Colombo
2014 - 2014
GED -
St. Peter’s College
High School Diploma -
IDM COLLEGE
High School Diploma -
Aquinas University College Engineering
Some College (No Degree) - Elementary And Basic Levels, General Knowledge in
Smolny Institute of Russian Academy of Education
LIFE INSUARANCE ADVISOR
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