Himashi Bandara
Kotugoda
Summary
Dynamic and detail-oriented software engineer with a Bachelor of Science in Software Engineering and hands-on experience in data analysis, web development, and full-stack development. Proficient in Python, R, SQL, JavaScript, HTML, CSS, React, and Flask, with a strong ability to analyze complex datasets and deliver actionable insights. Skilled in data visualization and statistical analysis to support informed decision-making. Eager to join a dynamic team to contribute to innovative data-driven projects and further develop my analytical expertise.
Overview
8
8
years of professional experience
Work History
Senior Operations Analyst
HealthRecon Connect
01.2023 - 03.2024
- Collaborating with U.S. clients to deliver weekly presentations on key findings and KPIs, driving strategic decisions and boosting client satisfaction.
- Preparing reports and actionable recommendations using advanced Excel tools like PivotTables and VLOOKUP.
- Document findings and ensuring timely updates to SharePoint/CIP modules.
- Training new employees on software applications and company policies to ensure compliance and efficiency.
- Optimizing cash flow, reduced accounts receivable, and conducted root-cause analysis to address underlying issues.
- Coordinating with supervisors and internal departments to streamline daily operations.
Operations Analyst
HealthRecon Connect
01.2022 - 12.2022
- Optimizing cash flow, reducing accounts receivable and achieving KPIs.
- Performing root-cause analysis to address underlying issues.
- Document findings and ensuring timely updates to SharePoint/CIP modules.
- Training new employees on software applications and company policies to ensure compliance and efficiency.
- Coordinating with supervisors and internal departments to streamline daily operations.
Associate
HealthRecon Connect
01.2021 - 01.2022
- Optimizing cash flow, reducing accounts receivable and achieving KPIs.
- Ensuring timely updates to SharePoint/CIP modules.
- Performing root-cause analysis to address underlying issues.
- Coordinating with supervisors and internal departments to streamline daily operations.
Office Assistant
Smart Trading Asia (Pvt) Ltd
01.2020 - 01.2021
- Assisting the Project Manager in developing the company ERP system.
- Conducting comprehensive testing of the ERP system.
- Creating legal document templates and flowcharts to streamline processes.
- Managing document handling, data entry, and migration to ensure accuracy and efficiency.
- Designing graphics and overseeing the company's social media accounts to enhance brand visibility.
Customer Service Officer
Citizens Development Business Finance PLC
03.2019 - 12.2019
- Managing customer deposits, loan facilities, and account openings in accordance with established guidelines.
- Conducting outbound promotional calls to promote bank products effectively.
- Establishing and nurturing positive relationships with customers, ensuring prompt responses to inquiries and resolving issues to maximize satisfaction.
Client Care Executive
Standard Chartered Bank
01.2016 - 01.2018
- Handling inbound and outbound customer calls, ensuring prompt and effective resolution of queries and issues.
- Managing turnaround for requests and complaints to enhance customer satisfaction.
- Promoting cross-selling of all banking products while ensuring accuracy in sales pitches.
- Signing up customers for Internet Banking and other services to improve accessibility.
- Routing calls through IVR systems where applicable to streamline communication.
Education
Bachelor of Science - Software Engineering
Cardiff Metropolitan University (ICBT Campus)
Colombo, Sri Lanka01.2024
Higher National Diploma - Software Engineering
Pearson BTEC (IDM Achievers)
Colombo, Sri Lanka01.2022
GCE Advanced Level -
Gateway College
01.2015
Skills
- Client Relationship Management
- Effective Communication
- Effective Time Management
- Advanced Problem Solving
- Data Analysis
- System Development
- System Implementation
Academic Projects
PlantGuard: An Intelligent Plant Health Restoration System
- Technologies Used: TensorFlow, Keras, ReactJS, Flask, Python, Firebase
- Key Features: Designed an AI-driven platform for diagnosing plant diseases using convolutional neural networks (CNNs). Integrated a ReactJS frontend with a Flask-Python backend for seamless user interaction. Implemented data augmentation techniques to enhance model robustness and improve prediction accuracy by artificially increasing the diversity of training data. Enhanced agricultural stakeholders' capabilities in disease management and restoration strategies through effective diagnostics.
- GitHub: https://github.com/HimashiB/PlantDiseaseProject
Mohs Hardness Prediction Application
- Technologies Used: Python, Streamlit, Google Colab
- Key Features: Developed a machine learning-based web application to predict the Mohs hardness scale of minerals. Performed data cleaning to preprocess mineral data for accurate model training. Created and trained a predictive model in Google Colab, utilizing machine learning techniques. Implemented data visualization features to present predictions and insights interactively via Streamlit. Demonstrated data science applications in geological studies through a user-friendly interface.
- GitHub: https://github.com/HimashiB/MohsHardnessPrediction
Online Appointment Scheduling System for Job Consultation Center
- Technologies Used: Java, Spring Boot, HTML, CSS, JavaScript, MySQL
- Key Features: Developed a dynamic web application for a job consultation company for appointment scheduling. Included user registration, secure login, and role-based access control. Streamlined operations in professional settings using Java and Spring Boot.
- GitHub: https://github.com/HimashiB/TheJobs
Online Appointment Scheduling System for a Hospital
- Technologies Used: JavaScript, PHP, WampServer, phpMyAdmin
- Description: Developed a web-based scheduling system, enhancing service delivery and operational workflow by digitizing hospital operations. This project facilitated efficient appointment setting, modifications, and cancellations.
- GitHub: https://github.com/HimashiB/WintanHospital
Technical Skills
- Languages: Python, JavaScript, Java, HTML, CSS, R, SQL
- Frameworks/Libraries: Spring Boot, React, TensorFlow, Keras, Flask
- Tools: Git, Google Colab, Streamlit, Firebase, Power BI (Data Modeling, DAX, Time Intelligence)
- Databases: MySQL, Firebase
- Platforms: GitHub, WampServer, phpMyAdmin
References
- Ms. Yasara De Silva, Team Lead, HealthRecon Connect (Pvt) Ltd, 56 Dudley Senanayake Mawatha, Colombo, Sri Lanka, +94770487751
- Mr. A. M. N. C. Adikari, Merchandiser, Rainbow Fashion (Pvt) Ltd, Thalawa Rd, Kunchikulama, Ipalogama, Sri Lanka, +94777738264
Timeline
Senior Operations Analyst
HealthRecon Connect
01.2023 - 03.2024
Operations Analyst
HealthRecon Connect
01.2022 - 12.2022
Associate
HealthRecon Connect
01.2021 - 01.2022
Office Assistant
Smart Trading Asia (Pvt) Ltd
01.2020 - 01.2021
Customer Service Officer
Citizens Development Business Finance PLC
03.2019 - 12.2019
Client Care Executive
Standard Chartered Bank
01.2016 - 01.2018
Bachelor of Science - Software Engineering
Cardiff Metropolitan University (ICBT Campus)
Higher National Diploma - Software Engineering
Pearson BTEC (IDM Achievers)
GCE Advanced Level -
Gateway College
Similar Profiles
MOHAMED SHIFAN BADURDEENMOHAMED SHIFAN BADURDEEN
Senior Manager – Level 2 Operations at HealthRecon Connect (Pvt) Ltd.Senior Manager – Level 2 Operations at HealthRecon Connect (Pvt) Ltd.
Nifraz MulaferNifraz Mulafer
Assistant Team Lead - Operations at HealthRecon ConnectAssistant Team Lead - Operations at HealthRecon Connect
ANIL KUMARANIL KUMAR
Analyst at HealthRecon ConnectAnalyst at HealthRecon Connect