Salesforce development professional with strong background in creating and optimizing CRM solutions. Skilled in Apex, Flow and Lightning components, ensuring efficient and scalable implementations. Focused on team collaboration and adaptability to changing project needs, consistently delivering high-quality results. Known for effective problem-solving and results-driven approach.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Senior Salesforce Developer
Wiley Global Technology (Pvt) Ltd
8 2021 - Current
Key Work which has been completed: Looked at financial performance and identified trends, Convert exciting Aura-created custom web user interface (UI) to LWC using HTML, CSS, JavaScript/Lightning Web Components in a way that pages follow W3cCweb standards and are browser compatible which increases the user experience by 100%.
Designed a Salesforce Community site for Wiley customers to connect with the community outside their org and this will increase 30% user interaction with the system, Prepared necessary knowledge-sharing documentation and guides using confluence which saved 50% of time for newcomers.
Led initiatives to champion software development best practices, resulting in a 20% improvement in code quality and development efficiency across the team.
Resolved escalated support tickets related to application functionality, improving customer satisfaction scores by 100% .
Optimized system performance through regular code reviews and refactoring inefficient components.
Supported application maintenance efforts, addressing bugs and resolving user issues in a timely manner.
Enhanced user experience by designing and implementing custom Salesforce applications.
Improved data integrity by implementing validation rules and field-level security measures.
Collaborated with cross-functional teams to gather requirements for customized Salesforce solutions.
Reduced manual data entry efforts, automating workflows using Apex triggers and classes.
Contributed to organizational growth by effectively managing multiple projects simultaneously under tight deadlines.
Estimated work hours and tracked progress using Scrum methodology.
Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
Developed reusable Lightning Components for enhanced user interface customization options within the Salesforce ecosystem.
Ensured seamless integration between Salesforce and external systems using APIs and middleware tools.
Associate Software Engineer
Content Management Solution(PVT)Ltd
10.2019 - 1 2020
Key Work which has been completed: Create UI for timesheet using LWC and Apex which has increased efficiency 60%
Create LWC component with support of HTML and CSS which were used in Experience Cloud
Started to learn nonprofit cloud, and Designed and implemented a data model for an internal reservation system, improving data accuracy and streamlining the booking process for over 100 users
Developed and deployed a mobile notification system using Java, leading to a 40% increase in user engagement or response time
Deployed component using change set.
Participated in sprint planning sessions by estimating task complexity and prioritizing work items.
Tested and deployed scalable and highly available software products.
Created proofs of concept for innovative new solutions.
Education
Bachelor of Science - Information Technology And Management
University Of Moratuwa
Katubedda, 11
09.2020
Skills
Apex Development
Approval Processes
Agile Methodology
RESTful APIs
Deployment Strategies
Process Automation
Debugging techniques
SOQL and SOSL
Front-End Development
Software Development Tools: JIRA, Confluence
Source and Version Control: Git, GitHub
API Design and Development
System Administration
Testing and debugging
Team Collaboration
Adaptability and learning
Front-end frameworks (HTML,CSS, JavaScript)
Personal Information
Title: Senior Salesforce Developer
Certification
Salesforce certified Platform Developer, 2021
Salesforce certified Administrator, 2022
Salesforce certified Associate, 2023
Salesforce certified App Builder, 2023
Timeline
Associate Software Engineer
Content Management Solution(PVT)Ltd
10.2019 - 1 2020
Senior Salesforce Developer
Wiley Global Technology (Pvt) Ltd
8 2021 - Current
Bachelor of Science - Information Technology And Management