Summary
Overview
Work History
Education
Skills
Personal Information
Id Number
Timeline
Receptionist
Hasindu Tharkana

Hasindu Tharkana

Receptionist
Ranna

Summary

Experienced hospitality professional with a strong background in housekeeping, reception, and guest services. Demonstrated expertise in hotel operations, team management, and ensuring exceptional customer satisfaction while working at reputable hotels such as Grand Tamarind Lake Kataragama, Jetwing Lagoon, and Lankavatara Ocean Retreat. Holds certifications in Hotel Reception Housekeeping and Cookery from SLITHM, as well as an English certification from British Way Academy. Fluent in Sinhala with intermediate proficiency in English. Highly skilled in communication, leadership, and problem-solving. Extensive experience and diverse skill set will have a positive impact in any hospitality environment.

Overview

2
2
years of professional experience
1
1
year of post-secondary education
2
2
Languages

Work History

Receptionist

Lankavatara Ocean Retreat
08.2023 - 06.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.

Receptionist

Tamarind Lake
, Colombo District
08.2022 - 02.2023
  • Enthusiastic Receptionist at Kataragama Tamarind Lake with strong communication and customer service skills
  • Experienced in managing front desk operations, handling guest inquiries, and ensuring a welcoming atmosphere
  • Proficient in administrative tasks and adept at multitasking in a fast-paced environment, dedicated to providing exceptional guest experiences
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Room Attendant & Public Area Attendant

Jetwing Lagoon
01.2022 - 07.2022
  • Dedicated Room and Public Area Attendant with experience at Jetwing Lagoon, skilled in maintaining cleanliness and hygiene standards in guest accommodations and common areas
  • Known for attention to detail, strong organizational skills, and a commitment to enhancing the guest experience through exceptional service
  • Capable of working efficiently both independently and as part of a team

Education

Housekeeping -

Sri Lanka Institute of Tourism & Hotel Management
01.2021 - 06.2021

Front Desk - undefined

Sri Lanka Institute of Tourism & Hotel Management
07.2021 - 12.2021

Cookery - undefined

Sri Lanka Institute of Tourism & Hotel Management
01.2023 - 06.2023

Certificate Level - undefined

British Way English Academy

Skills

Cleaning

undefined

Personal Information

  • Date of Birth: 10/11/01
  • Nationality: Sri Lankan

Id Number

200128503055

Timeline

Receptionist

Lankavatara Ocean Retreat
08.2023 - 06.2024

Cookery - undefined

Sri Lanka Institute of Tourism & Hotel Management
01.2023 - 06.2023

Receptionist

Tamarind Lake
08.2022 - 02.2023

Room Attendant & Public Area Attendant

Jetwing Lagoon
01.2022 - 07.2022

Front Desk - undefined

Sri Lanka Institute of Tourism & Hotel Management
07.2021 - 12.2021

Housekeeping -

Sri Lanka Institute of Tourism & Hotel Management
01.2021 - 06.2021

Certificate Level - undefined

British Way English Academy
Hasindu TharkanaReceptionist