Personal Information
Summary
Overview
Work history
Volunteering Organisations
Education
Skills
Technical skills
Languages
Affiliations
References
Timeline
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Haleema Isham

Haleema Isham

Mount Lavinia,Sri-Lanka

Personal Information

Date of Birth: 22/10/1999

Marital status - Single

Summary

A results-driven professional with 4+ years of experience in Procurement, Operations, and Administrative Management across the Healthcare, EdTech Consultancy, and Import sectors. Demonstrated expertise in procurement strategy, facility coordination, administrative process optimization, and stakeholder engagement. Equipped with a strong foundation in psychology, bringing a behavioural lens to team collaboration, communication, and operational efficiency.
As an operations and administrative expert, focus on streamlining systems, optimising resources, and fostering a collaborative work environment that supports organisational goals. Known for adaptability, attention to detail, and a proactive approach to problem-solving, committed to driving process excellence and delivering measurable impact.

Overview

6
6
years of professional experience
14
14
years of post-secondary education

Work history

Senior Executive - Operations Excellence

CurveUp Private Limited
Colombo, Sri-Lanka
2024.05 - 2025.04

Company Overview: education technology, Business Consultancy

  • Coordinated end-to-end HR functions including recruitment support, onboarding, attendance tracking, and employee documentation
  • Maintained and updated HR records while ensuring compliance with company policies and labour regulations
  • Handled vendor coordination, logistics, and procurement for operational needs
  • Assisted in overall organisational operations to ensure seamless workflow and operational efficiency
  • Assisted in organisational projects by coordinating project activities, managing internal stakeholders, and supporting overall project operations
  • Assisted in day-to-day financial Operations such as recording financial data, updating petty cash and financial management software

Senior Executive - Procurement & Imports

Newgen Lanka Healthcare Pvt Ltd
Colombo, Sri-Lanka
2023.02 - 2024.03

Company Overview: Pharmaceutical Manufacture

  • Managed and executed procurement strategies aligned with organisational goals, ensuring cost-effective purchasing and timely delivery of goods and services
  • Managed end-to-end import operations including documentation, compliance with customs regulations, and coordination with freight forwarders, clearing agents, and regulatory bodies
  • Sourced, evaluated, and negotiated with local and international suppliers to secure competitive pricing, quality assurance, and reliable delivery schedules
  • Monitored procurement budgets, performed cost analysis, and implemented cost-saving initiatives while maintaining quality and supply continuity
  • Coordinated with internal departments (finance, production, quality assurance) to align procurement plans with operational needs and production schedules

Executive - Operations & Admin

Forte Diagnostics Private Limited
Colombo, Sri-Lanka
2021.02 - 2022.10

Company Overview: Medical Laboratory

  • Coordinated daily administrative and operational activities to support seamless functioning of the medical laboratory
  • Oversaw procurement and inventory management of laboratory consumables, reagents, and medical equipment to ensure uninterrupted diagnostic services
  • Managed laboratory documentation including patient records, test reports, inventory logs, maintenance records, and regulatory compliance files
  • Handled administrative support for licensing, accreditation, and regulatory inspections (e.g., Ministry of Health, ISO standards)
  • Supported internal audits, quality control procedures, and laboratory standard operating procedures (SOPs) implementation
  • Handled a health sector-related ERP system for managing laboratory workflows, patient data, inventory, and reporting modules
  • Fostered a collaborative work environment to enhance team performance.

Coordinator - Imports & Procurement

L&S Engineering
Colombo, Sri-Lanka
2019.01 - 2019.12

Company Overview: Light & Shade

  • Managed end-to-end import operations, including purchase order processing, shipment tracking, and customs clearance, primarily from European and Asian suppliers
  • Built and maintained strong supplier relationships to ensure timely procurement of quality materials and negotiate favourable terms and pricing
  • Coordinated with freight forwarders, shipping lines, and clearing agents to ensure on-time delivery and accurate documentation for international shipments
  • Handled import documentation such as commercial invoices, packing lists, certificates of origin, and letters of credit in compliance with local and international trade regulations
  • Monitored foreign exchange rates and coordinated with finance teams on payment terms, LCs, and international banking transactions
  • Maintained accurate records of all procurement transactions and prepared periodic reports on procurement activities, cost analysis, and delivery performance

Volunteering Organisations

CCC Foundation / CCCline 1333 Collaboration of Lifeline Australia

(Crisis Supporter - Counselling & Psychology)

Education

BTEC Level 5 Higher National Diploma - General Psychology

Pearson B-Tech UK
2024.02 -

Diploma in Applied Psychology - Counselling

London School Of Business & Social Science, UK
2022.09 - 2023.09

Diploma in English - English

Saegis Campus
Colombo, Sri Lanka
2018.12 - 2019.05

Primary & Secondary Education - School

Presbyterian Girls School
Colombo, Sri Lanka
2005.01 - 2018.01

Skills

  • Presentation skills
  • ERP systems
  • Analytical Thinker
  • Problem solver
  • Team Coordination
  • Time Management
  • Communications
  • Critical Thinking

Technical skills

Project / Product management tools – ClickUp, WorkLenz and Notion

Financial tools – Xero and CashBooks

Operational Tools – MS Office, Google Workspace

Languages

English
Fluent
sinhala
Fluent
Tamil
Native

Affiliations

  • Travel
  • Reading
  • Community Service

References

References available upon request.

Timeline

Senior Executive - Operations Excellence

CurveUp Private Limited
2024.05 - 2025.04

BTEC Level 5 Higher National Diploma - General Psychology

Pearson B-Tech UK
2024.02 -

Senior Executive - Procurement & Imports

Newgen Lanka Healthcare Pvt Ltd
2023.02 - 2024.03

Diploma in Applied Psychology - Counselling

London School Of Business & Social Science, UK
2022.09 - 2023.09

Executive - Operations & Admin

Forte Diagnostics Private Limited
2021.02 - 2022.10

Coordinator - Imports & Procurement

L&S Engineering
2019.01 - 2019.12

Diploma in English - English

Saegis Campus
2018.12 - 2019.05

Primary & Secondary Education - School

Presbyterian Girls School
2005.01 - 2018.01
Haleema Isham