Hafeel Hamdul
After Hours Consultant
Colombo
Summary
Consulting professional with strong track record in delivering impactful business solutions. Adept at strategic planning, data analysis, and process improvement. Known for fostering team collaboration and adapting to evolving project needs. Brings expertise in client relations, problem-solving, and driving measurable results.
Overview
7
7
years of professional experience
3
3
Languages
Work History
SAS Consultant
Valasys Media
03.2025 - 07.2025
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
- Assisted clients in navigating complex industry challenges with strategic recommendations.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
After Hours Consultant
Chandler Personal Australia
03.2023 - 01.2025
- Recruiting Blue Collar Staffs.
- Managing Rosters.
- Engaging with clients via Zoom and Teams.
- Managed client relationships through regular check-ins and updates on project progress.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
Customer Service Representative
Bellvantage
06.2018 - 05.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Accountant Assistant
Queens Palace
01.2019 - 01.2022
- Acted as a reliable point of contact for clients, vendors, and internal stakeholders to address any queries or concerns related to financial matters.
- Reduced errors in financial reporting by consistently reviewing transactions and reconciling discrepancies.
- Safeguarded company assets by maintaining an accurate fixed asset register, including depreciation calculations and regular verification checks.
Education
Bachelor's - Business Administration
London Metropolitan University
07-2022
Advance Diploma - Business Management level 5
Qualifi
Colombo, Sri Lanka07-2020
Diploma - Business Management level 4
Qualifi
Colombo, Sri Lanka01.2019
Advanced Level - Commerce Stream
Dharmaraja College Kandy
Kandy, Sri Lanka08-2017
Ordinary Level -
Kandy International School
Kandy, Sri Lanka12-2014
Skills
Problem-solving
Time management
Team collaboration
Client relationships
MS office
Client requirements assessment
Quality assurance
Analytical thinking
Client engagement
Decision-making
Timeline
SAS Consultant
Valasys Media
03.2025 - 07.2025
After Hours Consultant
Chandler Personal Australia
03.2023 - 01.2025
Accountant Assistant
Queens Palace
01.2019 - 01.2022
Customer Service Representative
Bellvantage
06.2018 - 05.2022
Bachelor's - Business Administration
London Metropolitan University
Advance Diploma - Business Management level 5
Qualifi
Diploma - Business Management level 4
Qualifi
Advanced Level - Commerce Stream
Dharmaraja College Kandy
Ordinary Level -
Kandy International School
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