Ginoshika Sivalingam
No 61 E D Dhabare Mawatta, Narahenpita
Summary
Experienced professional with a decade of expertise in financial management and operations. Skilled in working under pressure and adapting to new situations and new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
11
11
years of professional experience
Work History
Admin & Operations Executive
Taru Management (Pvt) Ltd
No 65B Sri Dharmapala Mw
11.2022 - Current
- Providing administrative support to CEOs and other C-suite executives
- Performing administrative & properties operation tasks
Customer Engagement Associate
Hatton National Bank PLC
01.2018 - 06.2022
- Answered customer inquiries regarding product features, pricing, and availability.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Customer Relations Associate
HNB (Card Centre)
09.2016 - 03.2018
- Updated and maintained databases with current information.
- Handled card closures and credit limit enhancements.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Cash Assistant
AB Securities (PVT) LTD
05.2015 - 07.2016
- Managed the bank vault operations, ensuring accurate cash handling by receiving, counting, and verifying large sums of money from tellers, completing daily vault balancing with zero discrepancies, and maintaining strict security protocols for cash storage and access to the vault.
Assistant Accountant
JSS enterprises
01.2014 - 01.2015
- Managed daily bookkeeping tasks, including journal entries and ledger maintenance.
- Posted financial data in Excel spreadsheets and posted entries in the QB system.
- Gathered banking transactions via statements, recorded activity in Excel format, and reconciled balances.
Education
High School Diploma -
Institute of Certified Management Accountants of S
Colombo08-2017
GCE (A/L) EXAMINATION - Business Studies, Accounting, Economics, General English
RAMANATHAN HINDU LADIES COLLEGE
Bambalapitiya01.2013
GCE (O/L) EXAMINATION - Religion, Mathematics, Health Science, Business Studies, Tamil Literature, History, English, Tamil Language, Science
RAMANATHAN HINDU LADIES COLLEGE
Bambalapitiya01.2010
High School Diploma -
Abstract Institute
ColomboSkills
- Financial reporting
- Management
- Purchasing and planning
- Administrative & operations support
- Customer relationship management
- Problem solving
References
- Ms. Lilanthi Puvimannasinghe, Manager, Administration & Accounts, State Bank of India, Colombo, 072-2122803
- Mr. N. Karunai Ananthan, Auditor, Tax Consultant & Regd, Associate of the Institute of Taxation Colombo, 077-6501873
Extracurricular Activities
An active member in Interact Club Past member of English, Tamil & Literary Associations at school School house games captain Member of St. Johns’ Association
Languages
- English
- Sinhala
- Tamil
Personal Information
- Passport Number: N5304387
- NIC Number: 948140543V
- Date of Birth: 11/09/94
- Gender: Female
- Nationality: Sri Lankan
- Marital Status: Single
Languages
Tamil
First Language
English
Advanced (C1)
C1
Sinhala
Advanced (C1)
C1
Timeline
Admin & Operations Executive
Taru Management (Pvt) Ltd
11.2022 - Current
Customer Engagement Associate
Hatton National Bank PLC
01.2018 - 06.2022
Customer Relations Associate
HNB (Card Centre)
09.2016 - 03.2018
Cash Assistant
AB Securities (PVT) LTD
05.2015 - 07.2016
Assistant Accountant
JSS enterprises
01.2014 - 01.2015
High School Diploma -
Institute of Certified Management Accountants of S
GCE (A/L) EXAMINATION - Business Studies, Accounting, Economics, General English
RAMANATHAN HINDU LADIES COLLEGE
GCE (O/L) EXAMINATION - Religion, Mathematics, Health Science, Business Studies, Tamil Literature, History, English, Tamil Language, Science
RAMANATHAN HINDU LADIES COLLEGE
High School Diploma -
Abstract Institute
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