Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic
Gihan Weerakoon

Gihan Weerakoon

No 9/C/2, Sarasavi Mawatha, Polgolla, Kandy

Summary

Banking professional with expertise in financial analysis and customer relationship management at NDB Bank PLC. Demonstrated success in improving operational efficiency and promoting digital banking initiatives. Proficient in loan recovery and KYC verification, providing customized solutions for high-net-worth clients and SMEs.

Overview

12
12
years of professional experience

Work History

Junior Executive

NDB Bank PLC
Kandy
10.2023 - Current
  • Managed onboarding of high-net-worth individual (HNI) customer portfolios, ensuring tailored banking experiences.
  • Facilitated SME credit facilities and trade transactions, including Letters of Credit and Telegraphic Transfers.
  • Led loan recovery processes and managed pawning transactions, overseeing valuation and documentation.
  • Oversaw merchant onboarding for digital payment gateways and promoted digital banking solutions.
  • Resolved customer queries across multiple channels to maintain service excellence.
  • Collaborated with internal teams to process accounts, verify KYC, and enhance digital adoption.
  • Collaborated with colleagues to streamline operational workflows and improve efficiency.

Junior Executive

Sampath Bank PLC
Gampaha, Poojapitiya, Card Centre
11.2013 - 05.2023
  • Administered loan portfolios and processed credit applications, ensuring timely recoveries.
  • Facilitated account openings and built relationships to enhance cross-selling of credit products.
  • Managed operations for card center, teller services, and ATM cash handling procedures.
  • Promoted financial services through targeted campaigns and consultations with customers.
  • Trained new staff on effective cash handling procedures and customer service excellence.

Trainee Banking Assistant

Union Bank PLC
Credit Administration and Recoveries Department
07.2013 - 10.2013
  • Maintained organized files to support credit administration processes.
  • Entered security information accurately into the system for effective record-keeping.
  • Recorded collateral data in the system to ensure data integrity and accessibility.

Education

Intermediate in Applied Banking & Finance -

Institute of Bankers
Sri Lanka
01.2015

Higher Diploma in Quantity Surveying -

ICBT
Sri Lanka
01.2015

Diploma in Motor Vehicle System Technician (IVQ 3) -

City & Guilds
Sri Lanka
01.2013

G.C.E. Advanced Level -

Department of Education
Sri Lanka
01.2012

G.C.E. Ordinary Level -

Department of Education
Sri Lanka
01.2009

Skills

  • Financial and credit analysis
  • KYC verification
  • Loan recovery
  • Operational efficiency
  • Customer relationship management
  • Digital banking platforms
  • SME lending and trade finance
  • Risk management and compliance
  • Sales and product cross-selling
  • Core banking systems
  • Internet banking solutions
  • Mobile applications
  • Microsoft Office Suite proficiency
  • Accounting software expertise
  • Banking systems integration

References

  • Mrs. Dilini Wegodapola, Branch Manager – Sampath Bank PLC Kundasale, 0777-192182
  • Mr. Eranga Dissanayake, Branch Manager – Union Bank PLC, Pilimathalawa, 071 7121711

Languages

Sinhala
First Language
English
Intermediate (B1)
B1

Timeline

Junior Executive

NDB Bank PLC
10.2023 - Current

Junior Executive

Sampath Bank PLC
11.2013 - 05.2023

Trainee Banking Assistant

Union Bank PLC
07.2013 - 10.2013

Intermediate in Applied Banking & Finance -

Institute of Bankers

Higher Diploma in Quantity Surveying -

ICBT

Diploma in Motor Vehicle System Technician (IVQ 3) -

City & Guilds

G.C.E. Advanced Level -

Department of Education

G.C.E. Ordinary Level -

Department of Education

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Gihan Weerakoon