Gayan Umanga Ranaweera Arachchi
Assistant Manager Medical Promotion
Summary
• Tireless sales representative with 10+ years of experience. Seeking to improve sales metrics at Ceymed with powerful relationship-building skills. At Amgen, built strong relationships with 150 new customers. Maintained 10% more in-person meets than the company average. Routinely exceeded sales goals by 50%+.
Overview
15
15
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Assistant Manager Medical Promotion
Ceymed Healthcare Service (PVT) LTD
04.2021 - Current
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Reviewed sales and gross profit report to assess company efficiency.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Senior Executive Medical Promotion
Ceymed Healthcare Service (PVT) LTD
04.2020 - 03.2021
- Enabled revenue generation by pursuing partnerships, sourcing funding, and capitalizing on market opportunities.
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Directed market expansions to propel business forward, meet changing customer needs.
Operation Assistant
Ceymed Healthcare Service (PVT) LTD
04.2018 - 03.2020
- Assisted with facility scheduling and customer service.
- Assisted operations manager with planning of routine operations and special projects.
- Managed and maintained file system covering expenses, reports, and support documentation.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Promptly addressed customer inquiries and complaints to foster swift resolution.
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
Medical Coordinator
Ceymed Healthcare Service (PVT) LTD
08.2013 - 03.2018
- Coordinated patient appointments and scheduling to promote optimal clinician productivity and patient satisfaction.
- Collaborated with team members to deliver quality health care to patients.
- Organized and updated charts with clinic notes, retrieved scans, obtained medical records and verbally confirmed appointments via telephone.
- Coordinated, monitored, assigned, and documented patient and clinical care activities.
- Enabled timely service reimbursements by liaising with insurance companies.
Underwriter
Janashakthi Insurance (PVT) LTD
08.2009 - 02.2010
- Collaborated with other professionals to develop innovative underwriting solutions.
- Met with customers, agents and brokers to negotiate coverage, price, and service delivery.
- Developed and implemented underwriting policies and procedures, establishing useful and accurate processing of applications.
- Studied insurance industry changes, remaining up-to-date with latest trends and protocols.
- Negotiated terms and conditions of coverage with clients to acquire maximum profitability.
- Proven ability to learn quickly and adapt to new situations.
Education
SVQ/NVQ Level 3 , AVCE, BTEC National, Certificate - Healthcare & Hospital Services
Ceymed Healthcare Service (PVT) LTD
Nugegoda , Sri Lanka. 04.2001 -
Diploma - Computer Hardware
Sydney Business School
Dehiwala,Sri Lanka 04.2001 -
Diploma - Computer Science
Tecnomatic Computer Systems
Gonapola , Horana , Sri Lanka. 04.2001 -
GCE Advanced Level - High School
WP/H/Palannoruwa C.C
Gonapola,Horana,Sri Lanka 04.2001 -
GCE Ordinary Level - Middle School Education
WP/H/ Palannoruwa C.C
Gonapola,Horana,Sri Lanka 04.2001 -
Skills
Product and Service Knowledge
Cost Reduction
Operations Management
Task Delegation
Employee Performance Evaluations
Recruiting and Interviewing
Employee Scheduling
Product Branding
Sales and Marketing
Customer Relationship Management (CRM)
Staff Supervision
Contract Management
Sales Strategies
Sales Growth
Team Motivation
Financial Management
Accomplishments
- Supervised team 20+ staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved Any sales issues which led to Accument of Monthly Sales Target.
Certification
The Essentials Of Wound & Stoma Care
Timeline
The Essentials Of Wound & Stoma Care
01-2024
Caregiver Certificate Course
12-2023
Assistant Manager Medical Promotion
Ceymed Healthcare Service (PVT) LTD
04.2021 - Current
Senior Executive Medical Promotion
Ceymed Healthcare Service (PVT) LTD
04.2020 - 03.2021
Operation Assistant
Ceymed Healthcare Service (PVT) LTD
04.2018 - 03.2020
Medical Coordinator
Ceymed Healthcare Service (PVT) LTD
08.2013 - 03.2018
Underwriter
Janashakthi Insurance (PVT) LTD
08.2009 - 02.2010
SVQ/NVQ Level 3 , AVCE, BTEC National, Certificate - Healthcare & Hospital Services
Ceymed Healthcare Service (PVT) LTD
04.2001 -
Diploma - Computer Hardware
Sydney Business School
04.2001 -
Diploma - Computer Science
Tecnomatic Computer Systems
04.2001 -
GCE Advanced Level - High School
WP/H/Palannoruwa C.C
04.2001 -
GCE Ordinary Level - Middle School Education
WP/H/ Palannoruwa C.C
04.2001 -