Gayan Umanga Ranaweera Arachchi
Assistant Manager Medical Promotion
Summary
• Tireless sales representative with 10+ years of experience. Seeking to improve sales metrics at Ceymed with powerful relationship-building skills. At Amgen, built strong relationships with 150 new customers. Maintained 10% more in-person meets than the company average. Routinely exceeded sales goals by 50%+.
Overview
15
15
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Assistant Manager Medical Promotion
Ceymed Healthcare Service (PVT) LTD
04.2021 - Current
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Reviewed sales and gross profit report to assess company efficiency.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Senior Executive Medical Promotion
Ceymed Healthcare Service (PVT) LTD
04.2020 - 03.2021
- Enabled revenue generation by pursuing partnerships, sourcing funding, and capitalizing on market opportunities.
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Directed market expansions to propel business forward, meet changing customer needs.
Operation Assistant
Ceymed Healthcare Service (PVT) LTD
04.2018 - 03.2020
- Assisted with facility scheduling and customer service.
- Assisted operations manager with planning of routine operations and special projects.
- Managed and maintained file system covering expenses, reports, and support documentation.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Promptly addressed customer inquiries and complaints to foster swift resolution.
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
Medical Coordinator
Ceymed Healthcare Service (PVT) LTD
08.2013 - 03.2018
- Coordinated patient appointments and scheduling to promote optimal clinician productivity and patient satisfaction.
- Collaborated with team members to deliver quality health care to patients.
- Organized and updated charts with clinic notes, retrieved scans, obtained medical records and verbally confirmed appointments via telephone.
- Coordinated, monitored, assigned, and documented patient and clinical care activities.
- Enabled timely service reimbursements by liaising with insurance companies.
Underwriter
Janashakthi Insurance (PVT) LTD
08.2009 - 02.2010
- Collaborated with other professionals to develop innovative underwriting solutions.
- Met with customers, agents and brokers to negotiate coverage, price, and service delivery.
- Developed and implemented underwriting policies and procedures, establishing useful and accurate processing of applications.
- Studied insurance industry changes, remaining up-to-date with latest trends and protocols.
- Negotiated terms and conditions of coverage with clients to acquire maximum profitability.
- Proven ability to learn quickly and adapt to new situations.
Education
SVQ/NVQ Level 3 , AVCE, BTEC National, Certificate - Healthcare & Hospital Services
Ceymed Healthcare Service (PVT) LTD
Nugegoda , Sri Lanka. 04.2001 -
Diploma - Computer Hardware
Sydney Business School
Dehiwala,Sri Lanka 04.2001 -
Diploma - Computer Science
Tecnomatic Computer Systems
Gonapola , Horana , Sri Lanka. 04.2001 -
GCE Advanced Level - High School
WP/H/Palannoruwa C.C
Gonapola,Horana,Sri Lanka 04.2001 -
GCE Ordinary Level - Middle School Education
WP/H/ Palannoruwa C.C
Gonapola,Horana,Sri Lanka 04.2001 -
Skills
Product and Service Knowledge
Accomplishments
- Supervised team 20+ staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved Any sales issues which led to Accument of Monthly Sales Target.
Certification
The Essentials Of Wound & Stoma Care
Timeline
The Essentials Of Wound & Stoma Care
01-2024
Caregiver Certificate Course
12-2023
Assistant Manager Medical Promotion
Ceymed Healthcare Service (PVT) LTD
04.2021 - Current
Senior Executive Medical Promotion
Ceymed Healthcare Service (PVT) LTD
04.2020 - 03.2021
Operation Assistant
Ceymed Healthcare Service (PVT) LTD
04.2018 - 03.2020
Medical Coordinator
Ceymed Healthcare Service (PVT) LTD
08.2013 - 03.2018
Underwriter
Janashakthi Insurance (PVT) LTD
08.2009 - 02.2010
SVQ/NVQ Level 3 , AVCE, BTEC National, Certificate - Healthcare & Hospital Services
Ceymed Healthcare Service (PVT) LTD
04.2001 -
Diploma - Computer Hardware
Sydney Business School
04.2001 -
Diploma - Computer Science
Tecnomatic Computer Systems
04.2001 -
GCE Advanced Level - High School
WP/H/Palannoruwa C.C
04.2001 -
GCE Ordinary Level - Middle School Education
WP/H/ Palannoruwa C.C
04.2001 -
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