Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Fathima Nazeeha

Fathima Nazeeha

Colombo - 10,Srilanka

Summary

Dedicated administrative professional with successful ( 05 ) years experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Motivated professional with extensive experience in customer service, sales and administrative tasks.

Overview

5
5
years of professional experience

Work history

ADMINISTRATIVE ASSISTANT CUM SECRETARY

Al- Ihsan Trust Sri Lanka NGO
Colombo
03.2023 - Current
  • Scheduled meetings events and speaking opportunities for non-profit director.
  • Served as director’s back-up for speaking events educational talks and community meetings.
  • Designed promotional materials and press skits for all 10 annual events and other happenings.
  • Managed all office operational activities.
  • Teamed with director to prepare annual budget.
  • Worked closely with committee and board members to plan events address community needs and conduct productive meetings.
  • Typed and proofread documents produced by other staff members.
  • Created email notifications, invitations and agendas for meetings, events and appointments.
  • Called maintenance team to perform repairs and inspections on office equipment.
  • Scheduled meetings, conferences and appointments.
  • Supervised administrative work in office and set goals for staff.
  • Organised master calendar of appointments, operational targets and projects.

Administrative Assistant Cum Marketing Executive

Future Links Institute of Technological Studies (Pvt) Ltd
05.2018 - 02.2023
  • Communicating with lecturer & student class schedules
  • Attendance maintains student & Lecturers & student individual files maintains
  • Cash Collection & updated in QB
  • Collecting and analyzing feedback from customers and other Lectures satisfaction and success
  • Overseeing staff members and ensuring the accurate and timely invoicing of customers
  • Setting payment collection goals and targets for the department
  • Creating and implementing a strategy to improve the collection of outstanding credit
  • Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations
  • Implementing deadlines for invoicing and payment collection
  • Negotiating with customers in cases when non-payment occurs
  • Preparing monthly feedback reports on payment collections
  • Remaining informed of any legislative procedural training regarding debt collection
  • Training and mentoring of staff members in the collections department
  • Contributing ideas to marketing campaigns
  • Conducting research and analyzing data to identify and define audiences
  • Compiling, distributing and presenting ideas, information and strategies
  • Coordinating promotional activities, events and interviews
  • Managing production and performance of multimedia content
  • Writing and proofreading creative copy
  • Maintaining websites and tracking data analytics
  • Updating databases and using a customer relationship management (CRM) system
  • Monitoring budgets
  • Managing social media campaigns
  • Achieving the intake targets
  • Monitoring the performance of marketing campaigns

Education

A-Levels - Accounting and Business Studies

Al- Hidhaya College
04.2001 -

Diploma - Business Management

2018

Diploma - English

British Way
/2022 -

Following Diploma - Human Resource Management

2022

Skills

  • Expert in QB
  • Good people skills for working with a range of colleagues and clients
  • Excellent telephone and email etiquette
  • Excel database maintenance
  • CRM systems familiarity
  • Electronic file management
  • Good organizational and time management skills
  • Strong presentation and negotiation skills
  • Confidence, tact and a persuasive manner
  • The ability to lead and motivate a team
  • A willingness to work long hours, often under pressure
  • A professional manner
  • Good business sense and the ability to work to budgets
  • Excellent in MS Excel
  • Proficient with other MS Office Applications

Languages

English
Fluent
Tamil
Native
Sinhala
Native

Timeline

ADMINISTRATIVE ASSISTANT CUM SECRETARY

Al- Ihsan Trust Sri Lanka NGO
03.2023 - Current

Administrative Assistant Cum Marketing Executive

Future Links Institute of Technological Studies (Pvt) Ltd
05.2018 - 02.2023

A-Levels - Accounting and Business Studies

Al- Hidhaya College
04.2001 -

Diploma - Business Management

Diploma - English

British Way
/2022 -

Following Diploma - Human Resource Management

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Fathima Nazeeha