Eshwari Veerabahu
Colombo
Summary
Multitalented professional with several years in top-tier organizational support. Skilled at close work with the senior executive team. Robust history offering office management, support staff management, training, supervision and event planning. Excellent research, project support and organizational abilities.
Overview
8
8
years of professional experience
Work History
Executive Assistant
London Stock Exchange Group
Colombo
06.2021 - 07.2024
- Built and maintained strong working relationships through effective networking and communication with internal and external stakeholders
- Processed travel expenses and reimbursements for the executive team and senior management group.
- Answered a high volume of phone calls and email inquiries.
- Attended meetings, took meeting minutes, prepared agendas, collated materials, followed up on action items distributed pre-reads for meetings
- Organized and coordinated conferences and monthly meetings.
- Identified opportunities to streamline processes, improve efficiency and productivity
Operations Analyst
Wells Fargo EGS
Chennai
06.2018 - 12.2020
- Reduced claims queue weightage by 20%, Awarded 'Best Performer of the Month' for executing 1,700 claims in minimal time
- Planned and coordinated highly successful client relations events: training, workshops, seminars on financial planning, stockholder banquets
- Analyzed and documented existing business processes to identify inefficiencies and recommend process improvements.
- Collaborated with team lead to decrease team member error rate from 75% to 95% within 1 month
- Liaised with clients and other bank divisions to facilitate operations
- Worked closely with multiple managers on various projects, ensuring timely completion of all assignments.
Project Executive
CCN - Cargo Community Network
Colombo
07.2016 - 11.2017
- Evaluated project performance and made proactive adjustments to maintain quality and schedule.
- Analyzed data and prepared reports to devise business solutions for management, contributing to a 15% increase in operational efficiency
- Coordinated with a team of 10 in product development and customer support, improving cross-functional collaboration by 20%
- Translated stakeholder requirements into 30 tangible deliverables, improving project outcomes by 25%
- Created strategic plans to turn leadership mandates into actionable project plans.
Education
Bachelor of Commerce - Information System Management -
University of Madras
Chennai06.2016
Skills
- Administrative Support
- Travel administration
- Customer Support
- Business Writing
- Project Co-ordination
- Strategic Planning
- Policy Compliance
- Expense Reporting
Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Career advancementCompany CultureWork-life balancePersonal development programsLanguages
Tamil
Native language
English
Advanced (C1)
C1
Timeline
Executive Assistant
London Stock Exchange Group
06.2021 - 07.2024
Operations Analyst
Wells Fargo EGS
06.2018 - 12.2020
Project Executive
CCN - Cargo Community Network
07.2016 - 11.2017
Bachelor of Commerce - Information System Management -
University of Madras
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