Eric Emmanuel
Colombo
Summary
Seasoned Lead Credit Analyst from Hatton National Bank plc, adept in customer relationship management and credit analysis. Spearheaded process improvements and led a team of 5, enhancing account management efficiency. Renowned for meticulous attention to detail and problem-solving skills, consistently delivering results beyond expectations.
Overview
5
5
years of professional experience
Work History
Lead Credit Analyst
Hatton National Bank plc
Colombo
08.2020 - Current
- Maintained records of all transactions including approvals, denials, modifications, adjustments.
- Developed and implemented credit policies, procedures, and processes to ensure customer accounts were managed efficiently.
- Managed a team of 5 Credit Analysts responsible for reviewing new and existing facilities and monitoring existing accounts.
Education
High School Diploma -
St. Joseph's College
Colombo 07-1990
Skills
- Customer relationship management
- Time management
- Attention to detail
- Problem solving
- Credit analysis
- Process improvement
- Conflict resolution
- Customer service
Timeline
Lead Credit Analyst
Hatton National Bank plc
08.2020 - Current
High School Diploma -
St. Joseph's College
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