Eranga Gunasekara
Senior Business Analyst
Luna Tower Dubai Marina Dubai
Summary
A creative problem solver, Tech enthusiast, Agile Product Owner. A keen supporter of diversity in the workplace. Expert on business and system requirements user acceptance testing and end user training. I enjoy creating innovative solutions that helps businesses thrive
Overview
7
7
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
Senior Business Analyst - MarTech
Wiley
Colombo
2021.05 - Current
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
- Analyzed sales, profitability and market conditions and presented findings in cohesive format.
- Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Agile delivery team for on boarding Adobe Experience Manager.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
Business Analyst
CodeGen International
Colombo
2018.06 - 2021.04
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Researched competitors to build report of rising trends in Travel Technology markets.
- Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
- Surveyed clients to ascertain requirements and expectations for product.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.
- Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
Business Analyst
OMAK Technologies
Colombo
2017.01 - 2018.06
- Researched competitors to build report of rising trends in Food Technology markets.
- Working as a Business Analyst for a company with an entrepreneurial background
- leveraged my skill of displaying innovation in identifying, proposing, and overseeing the execution of business solutions
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
- Working with customers to elicit high-level requirements and capture business needs for the new Point of sales system by leading and creating business solution for state of the art new point of sales(Food Technology)system with cutting edge web technologies
- Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
- Surveyed clients to ascertain requirements and expectations for product.
Marketing Executive Engineer
hSenid Mobile Solutions
Colombo
2015.09 - 2017.02
- Developed messaging about key customer challenges and benefits of company solutions.
- Consulted with customers on technical issues to achieve optimal solutions.
- Traveled to customer locations to deliver on-site talks and resolve problems with planned or previously deployed technical solutions.
- Supported sales teams with training and advice on diverse product technical issues.
- Managed design guides, troubleshooting strategies and assessment approaches for Telecommunication solutions.
- Wrote documents and created presentations sharing technical details of products, technologies and solutions.
- Collaborated closely with sales, engineering and project management to support end-to-end processes.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
- Identified issues, analyzed information and provided solutions to problems.
- Worked with customers to understand needs and provide excellent service.
Education
Bachelor of Science - Information Technology
Rajarata University of Sri Lanka
Anuradapura Sri Lanka 2011.09 - 2015.04
Skills
- Data analysis
Certification
- IBM Certified Enterprise Design Thinking Practitioner y Name] - [Timeframe]
References
References available upon request
Timeline
- IBM Certified Enterprise Design Thinking Practitioner y Name] - [Timeframe]
2021-10
Senior Business Analyst - MarTech
Wiley
2021.05 - Current
- Developing a learning Mindset by Project Management Institute
2021-04
Business Analyst
CodeGen International
2018.06 - 2021.04
Business Analyst
OMAK Technologies
2017.01 - 2018.06
- CIMA- Accounting and Business Management -Managerial Level- Diploma -
2016-04
Marketing Executive Engineer
hSenid Mobile Solutions
2015.09 - 2017.02
Bachelor of Science - Information Technology
Rajarata University of Sri Lanka
2011.09 - 2015.04
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