DON DISALA SANDUL NANAYAKKARA
24, Terance N. De Silva Mawatha, Kolonnawa
Summary
Innovative and strategic hospitality management student with hands-on experience in business operations, customer service, and process optimization. Skilled in enhancing guest experiences, improving operational efficiency, and applying data-driven solutions in hotel and banquet settings. Experienced in financial planning, branding, and marketing, with a strong interest in emerging hospitality trends. Highly motivated to deepen expertise through higher education, with a long-term goal of contributing to the global evolution of the hospitality industry.
Overview
5
5
years of professional experience
Work History
Management Trainee
Diamond Crown Hotel
Kelaniya
11.2023 - Current
Undergoing structured training across key departments including banquets, food & beverage, and housekeeping. Actively support event planning and execution, daily F&B service, and room operations to gain a comprehensive understanding of hotel workflows and guest service excellence
In-Room Dining Attendant
Hilton
Colombo
06.2023 - 09.2023
Delivered meals and services to guest rooms, ensuring timely, professional, and high-standard in-room dining experiences.
Junior Operations Manager
Sampatha Hardware
Kelaniya
08.2020 - 05.2023
Direct daily hardware store operations, encompassing inventory management, supplier coordination, staff supervision, and customer service, ensuring seamless business workflow.
Education
Higher National Diploma - Hospitality Management
Colombo Academy of Hospitality Management
Malabe 03.2025
Advance Level -
Gateway College
Rajagiriya06.2019
Skills
- Team leadership and staff coordination
- Multitasking and workload management
- Effective verbal and written communication
- Conflict resolution and strategic decision-making
- Operational development and process improvement
- Innovative and adaptable mindset
- Quality assurance and service standards
- Complex problem solving and critical thinking
References
Tinalee Perera, Colombo Academy of Hospitality Management, tinalee.p@cahm.lk, +94777278968
Languages
Sinhala
First Language
English
Advanced (C1)
C1
Timeline
Management Trainee
Diamond Crown Hotel
11.2023 - Current
In-Room Dining Attendant
Hilton
06.2023 - 09.2023
Junior Operations Manager
Sampatha Hardware
08.2020 - 05.2023
Higher National Diploma - Hospitality Management
Colombo Academy of Hospitality Management
Advance Level -
Gateway College
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