As a Senior Manager of Information Systems , I have successfully led IT initiatives that align with business goals and drive organizational success. My core responsibilities and achievements include:
Projects
Digital onboarding App
Incentive and Commission management system
Agent Management app
Renewal Management Application
Customer Portal Application
Loan Management System
DTA Application
Society Management App
Petty cash Workflow
Payment Workflow
API integration
Customer complain management system
Achievements | Responsibilities:
ERP Process Optimization:
Led process identification and mapping for Finance, Distribution, and Manufacturing domains during ERP implementations, achieving lean process improvements that reduced costs and increased operational efficiency.
Strategic System Management:
Spearheaded the setup of business processes and functionalities for new entities in both local and international acquisitions, ensuring seamless integration and alignment with corporate goals.
Sales Force Automation (SFA) Implementation
KPI/MIS Dashboards for Decision-Making
ERP/SW System Implementation & Process Analysis
Team Leadership
Business Impact Assessment
Transition Support & Change Management
Achievements | Responsibilities:
The ERP system migration project by leading the Finance / Distribution/Manufacturing module,
overseeing QA management activities, conducting user training, and ensuring the integrity, validation, and verification of functional documentation. I assisted in the data migration process, extracting and transforming data from legacy systems into the ERP. Additionally, I managed and administered the ERP system, working across various modules including Purchase, Sales, MRP, Routing, Production Planning, Costing, Finance, and Warehouse processes. I also helped implement periodic audits and reviews to ensure the efficiency and continuous improvement of distribution, sales, and manufacturing functionalities.