Dilrukshi Euphreshia Paramanandam
Banker
11/2 Linron Road Nagoda
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Professional sales-focused manager with 19 years of management experience in diverse fields. Proven history of building relationships with satisfied customers. Equally skilled as management leader and meticulous number cruncher focused on overall operational performance.
Overview
20
20
years of professional experience
6
6
years of post-secondary education
Work History
Senior Assistant Manager
The Commercial Bank of Ceylon PLC
Colombo
09.2023
- Directed promotion and brand loyalty efforts to build direct relationships with customers.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Trained staff associates and equipped to comply with company policies and procedures.
- Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
Assistant Manager
The Commercial Bank of Ceylon PLC
Baseline Road Branch / Ragama Branch/ Panchikawatte Branch
03.2017 - 09.2021
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Reviewed sales and gross profit report to assess company efficiency.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
High School Diploma -
St Thamas' Girls' School
Matale Sri Lanka 04.2001 -
Intermediate in Applied Banking And Finance - Banking And Financial
The Institute of Bankers of Sri Lanka
Colombo Sri Lanka 03.1996 - 09.1999
Managerial Competencies Development Programme ) - Managerial Skills Development Powered Series
Post Graduate Institute of Management
University Of Sri Jayawardanapura 08.2022 - 08.2022
Managerial Competencies Development Programme - Managerial Skills Development
Post Graduate Institute of Management
University Of Sri Jayawardanapura 10.2021 - 06.2022
Diploma in Applied Banking And Finance - Banking And Finance
Institute of Bankers of Sri Lanka
Colombo 03.2021 - Current
Skills
Staff Management
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Senior Assistant Manager
The Commercial Bank of Ceylon PLC
09.2023
Managerial Competencies Development Programme ) - Managerial Skills Development Powered Series
Post Graduate Institute of Management
08.2022 - 08.2022
Managerial Competencies Development Programme - Managerial Skills Development
Post Graduate Institute of Management
10.2021 - 06.2022
Diploma in Applied Banking And Finance - Banking And Finance
Institute of Bankers of Sri Lanka
03.2021 - Current
Assistant Manager
The Commercial Bank of Ceylon PLC
03.2017 - 09.2021
High School Diploma -
St Thamas' Girls' School
04.2001 -
Intermediate in Applied Banking And Finance - Banking And Financial
The Institute of Bankers of Sri Lanka
03.1996 - 09.1999
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