Dilanka Perera
Singapore
Overview
6
6
years of professional experience
Work History
Senior Business Analyst
Ideahub (Pvt) Ltd
Colombo
07.2023 - Current
- Leads and facilitates comprehensive requirement gathering and elicitation through various methods, including interviews and workshops with clients, document analysis, workflow assessments market analysis and research
- Analyse and validate requirements collaboratively with the team to develop tailored solutions that ensure optimal alignment with identified client needs and business objectives
- Translates client requirements into clear and actionable system specifications (SRS documents), crafting comprehensive use cases, user stories, acceptance crietira, flowcharts, and process diagrams
- Creates Scope of Work (SOW), technical proposals, and API documentation to outline project parameters and specifications
- Creates low-fidelity and high-fidelity mockups with Balsamiq and Figma to visualise user journeys and develop user-friendly interfaces
- Ensures timely and effective solution delivery through support in design reviews, effort estimation with developers, User Acceptance Testing (UAT) and backlog maintenance
- Maintains seamless communication across internal and external stakeholders to facilitate efficient project execution
- Engages in pre-sales client consultations to understand, analyse and validate requirements aimed at delivering high-performance, cost-effective solutions
- Delivers product presentations to more than eight prospective clients during pre-sales engagements, contributing to the acquisition of three new clients for Ideahub including two leading banks in Sri Lanka
- Have experience working on multiple projects simultaneously ensuring effective parallel assignment handling
- Facilitates training and workshops, empowering both internal and external stakeholders with a thorough understanding of the organisation's products and their features
- Provides guidance and mentorship to junior analysts, fostering their professional development and team success.
Business Analyst
Ideahub (Pvt) Ltd
Colombo
08.2021 - 07.2023
Associate Business Analyst
Ideahub (Pvt) Ltd
Colombo
06.2020 - 07.2021
Associate Business Analyst
Programus (Pvt) Ltd
Colombo
03.2020 - 06.2020
- Conducted sessions with UK-based clients, including meetings and workshops to gather and validate requirements
- Performed detailed analysis of requirements, business processes, and workflows, resulting in the designing of tailored, user-centered solutions that met specific client needs
- Created use cases, user stories, flowcharts, and process diagrams to support and visualise the client requirements
- Produced comprehensive Business Requirement Documents (BRD) and Functional Requirement Specifications (FRS) ensuring clear documentation of project scope and deliverables
- Created software users and training materials ensuring a smooth adoption and utilisation of implemented solutions.
Intern Business Analyst
CAM Management Solutions (Pvt) Ltd
Colombo
09.2018 - 02.2019
- Held client interviews and meetings to understand business needs and user challenges
- Analysed requirements and proposed user-centric solutions collaborating with the development team
- Documented detailed requirements in a comprehensive Software Requirements Specification (SRS) documents
- Created wireframes as part of the design process to represent proposed solutions visually
- Conducted Functional Testing and UAT to ensure alignment with user needs
- Developed user manuals and training materials using Adobe RoboHelp
- Managed communication between development teams and clients addressing queries throughout the project lifecycle.
Education
Bachelor of Science (Hons.) - Information Systems
University of Colombo School of Computing (USCS)
Sri Lanka02-2020
Association of Chartered Certified Accountants
Skills
- Project Management - Agile, Waterfall, JIRA
- Software Testing - Usability Testing, User Acceptance Testing (UAT), Functional Testing
- Prototyping and Wireframing Tools - Figma, Balsamiq
- Diagramming Tools - drawio, MS Visio, Lucidchart
- Other - Microsoft Office Suite, SQL, Power BI
Publications
- Impact of Video Surveillance Systems on ATM PIN Security, Institute of Electrical and Electronics Engineers (IEEE), Jan 2021
- Don't Forget to Include that Camera in the Threat Model: Vulnerability of ATM Systems due to Surveillance Cameras, International Journal on Advances in ICT for Emerging Regions (ICTer), Aug 2021
Awards
- Sampath Bank Award for the Final Year Research Project (Jointly), University of Colombo, 2021
- David Pieris Group Gold Medal for the Best Performance in Industrial Placement, University of Colombo, 2021
- University of Colombo Colours for Hockey (Women), University of Colombo, 2017 - 2019
Affiliations
- Ambassador and Lead for Sri Lanka Chapter, Women Techmakers, Google -
- Lead of Sri Lanka Chapter, Google Developer Groups, Google
Timeline
Senior Business Analyst
Ideahub (Pvt) Ltd
07.2023 - Current
Business Analyst
Ideahub (Pvt) Ltd
08.2021 - 07.2023
Associate Business Analyst
Ideahub (Pvt) Ltd
06.2020 - 07.2021
Associate Business Analyst
Programus (Pvt) Ltd
03.2020 - 06.2020
Intern Business Analyst
CAM Management Solutions (Pvt) Ltd
09.2018 - 02.2019
Bachelor of Science (Hons.) - Information Systems
University of Colombo School of Computing (USCS)
Association of Chartered Certified Accountants
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