DHANUSHIKA KANDHASAMY
Colombo
Summary
Dedicated and organized professional with strong interpersonal skills and a proven ability to work effectively in team environments. Demonstrates a commitment to continuous learning and skill development. Reliable and dependable, consistently seeking new responsibilities across diverse employment areas.
Overview
2025
2025
years of professional experience
Work History
Operation assistant
The Open University of Sri Lanka - Hatton
Hatton
01.2023 - 10.2024
- Supporting to conduct awareness programs for regional learners.
- Working as the Social media monitor and data entry.
- Giving information about the courses and degree programs of the learners.
- Maintaining learner’s registration records.
- Maintaining the University available course materials and keeping records.
- Helping to prepare a new projects and proposals.
- Supporting the IT practical classes and examination related activities.
- Answering Telephone calls and communicate with peoples.
Sales and Marketing Intern
Academy of International Business & Study Abroad
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
- Strengthened client relationships through regular communication and follow-ups, leading to repeat business.
- Conducted market research to identify potential clients and developed tailored sales strategies.
- Contacted prospective customers through phone calls and emails to develop business.
- Performed administrative tasks, such as organizing marketing materials, managing databases, and preparing reports.
Education
GCE/Advanced Level Examination - Bio Technology
CP/N/Kotagala Tamil Maha Vidhyalaya
Hatton, Sri Lanka07.2022
GCE/Ordinary Level Examination -
CP/N/Kotagala Tamil Maha Vidhyalaya
Hatton, Sri Lanka10.2018
Association of Accounting Technicians
Institutions of professional studies
Diploma - English
E-soft Metro College
Bachelor of Science - Information Technology (IT)
The Open University of Sri Lanka
Certificate in Computer Literacy
The Open University of Sri Lanka
Certificate in Listening & Speech in English
The open university of sri lanka
Hubspot sales hub software Certification
Hubspot
Skills
Hard skills
- Data entry and record keeping
- Microsoft Office proficiency
- Fast and accurate typing (45 WPM)
- Basic accounting software proficiency
- Customer relationship management
- Social media engagement
- Digital marketing basics
- Document formatting and proofreading
Soft skills
- Team collaboration and cooperation
- Problem solving
- Time management and punctuality
- Leadership skills
- Quick learning ability
- Organizational skills
- Excellent communication
Languages
Tamil
First Language
English
Intermediate (B1)
B1
Sinhala
Proficient (C2)
C2
Timeline
Operation assistant
The Open University of Sri Lanka - Hatton
01.2023 - 10.2024
Sales and Marketing Intern
Academy of International Business & Study Abroad
GCE/Advanced Level Examination - Bio Technology
CP/N/Kotagala Tamil Maha Vidhyalaya
GCE/Ordinary Level Examination -
CP/N/Kotagala Tamil Maha Vidhyalaya
Association of Accounting Technicians
Institutions of professional studies
Diploma - English
E-soft Metro College
Bachelor of Science - Information Technology (IT)
The Open University of Sri Lanka
Certificate in Computer Literacy
The Open University of Sri Lanka
Certificate in Listening & Speech in English
The open university of sri lanka
Hubspot sales hub software Certification
Hubspot