Summary
Overview
Work History
Skills
Timeline
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Deshan Sanjula Nishshanka

Sales Representative
Colombo

Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Gflock Kollupitiya
Colombo
11.2021 - Current
    • Greeted customers and helped with product questions, selections and purchases.
    • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
    • Used POS system to process sales, returns, online orders and gift card activations.
    • Worked closely with shift manager to solve problems and handle customer concerns.
    • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
    • Achievements targets.

Retail Sales Associate

Odel Department Store
Colombo
06.2018 - 08.2019
  • Welcome customers by greeting them,offering them assistance.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Keep clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
  • Helped customers complete purchases, locate items and join reward programs.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.

Skills

  • Active listening
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Timeline

Retail Sales Associate

Gflock Kollupitiya
11.2021 - Current

Retail Sales Associate

Odel Department Store
06.2018 - 08.2019

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Deshan Sanjula NishshankaSales Representative