Deshan Abesingha
Tangalle , Sri Lanka,11
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Bar Waiter
AIDA Cruise line
Rostock
06.2022 - Current
EXECUTIVE LOUNGE ASSOCIATE
Shangri-La Hotel
Colombo
01.2019 - 01.2021
- Greet Customers and present Menus
- Make suggestions based on their preferences and dietary requirements.
- Take and serve Food/Drink orders.
- Arrange table settings & Keep the tables clean & tidy all the time.
- Deliver checks and collect payments.
- Corporate and communicate with all the serving and kitchen staff
- Adhere to all Food safety management systems and procedures.
- Should warmly welcome the guest & make them seated without keeping them waiting.
- Try to find out the reason for the visit ( as a traveller or businessman ).
- Offer the menu and take the order as quickly as possible.
- Should have proper knowledge of food and beverages available on the menu.
- Available/Not available items at the restaurant.
- Food recommendation & beverage recommendation.
- Should be well-groomed & maintain thriving hygiene practices.
- Good PR skills, friendly and pleasant personality.
- Give exceptional customer service & delight customers to have return customers.
- Top - performing, Energetic, Result-driven
- Front office and F&B professional seeking a challenging position in your organization, who is well-trained, fundamentally sound and innovative with
- Front desk operation, Concierge, Guest
- Relations and F&B operation along with
- Food safety management
- An organized and detail-oriented person with a track record of delivering outstanding service.
FOOD & BEVERAGE ASSOCIATE
Shangri-La Hotel
Colombo
01.2017 - 01.2019
- Greet Customers and present Menus
- Make suggestions based on their preferences and dietary requirements.
- Take and serve Food/Drink orders.
- Arrange table settings & Keep the tables clean & tidy all the time.
- Deliver checks and collect payments.
- Corporate and communicate with all the serving and kitchen staff
- Adhere to all Food safety management systems and procedures.
- Should warmly welcome the guest & make them seated without keeping them waiting.
- Try to find out the reason for the visit ( as a traveller or businessman ).
- Offer the menu and take the order as quickly as possible.
- Should have proper knowledge of food and beverages available on the menu.
- Available/Not available items at the restaurant.
- Food recommendation & beverage recommendation.
- Should be well-groomed & maintain thriving hygiene practices.
- Good PR skills, friendly and pleasant personality.
- Give exceptional customer service & delight customers to have return customers.
Education
Win-Stone School of Culinary Art (Pvt) Ltd
02.2022
Lanka Academy of Technological Studies (Pvt) Ltd
02.2022
Lanka Academy of Technological Studies (Pvt) Ltd
02.2022
Lanka Academy of Technological Studies (Pvt) Ltd
01.2022
Lanka Academy of Technological Studies (Pvt) Ltd
01.2022
Lanka Academy of Technological Studies (Pvt) Ltd
01.2022
Lanka Academy of Technological Studies (Pvt) Ltd
01.2022
Win-Stone School of Culinary Art (Pvt) Ltd
12.2021
International Airline Ticketing Academy
09.2018
International School of Hotel Management
12.2017
Mahanama National College
Sri Lanka04.2017
Vijayaba National College
Sri Lanka01.2014
Skills
- Teamwork
- Time management
- Flexibility
- Guest handling
- Communication
- Confidence
- Beverage Knowledge
- Relationship Management
- Cash Handling
Timeline
Bar Waiter
AIDA Cruise line
06.2022 - Current
EXECUTIVE LOUNGE ASSOCIATE
Shangri-La Hotel
01.2019 - 01.2021
FOOD & BEVERAGE ASSOCIATE
Shangri-La Hotel
01.2017 - 01.2019
Win-Stone School of Culinary Art (Pvt) Ltd
Lanka Academy of Technological Studies (Pvt) Ltd
Lanka Academy of Technological Studies (Pvt) Ltd
Lanka Academy of Technological Studies (Pvt) Ltd
Lanka Academy of Technological Studies (Pvt) Ltd
Lanka Academy of Technological Studies (Pvt) Ltd
Lanka Academy of Technological Studies (Pvt) Ltd
Win-Stone School of Culinary Art (Pvt) Ltd
International Airline Ticketing Academy
International School of Hotel Management
Mahanama National College
Vijayaba National College
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