Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
Generic
Deepika Dassanayaka

Deepika Dassanayaka

Summary

Experienced professional with 5 and a half years in guest relations, coupled with 1 and a half years in human resource functions. Proven ability to deliver exceptional service and manage relationships effectively. Skilled in communication, problem-solving, and ensuring high standards of customer satisfaction. Seeking to leverage extensive guest service expertise and HR acumen in a dynamic role as Emirates Cabin Crew member, dedicated to delivering world-class service and enhancing passenger experiences.

Overview

8
8
years of professional experience

Work History

Human Resource- Junior Executive

Asset group of companies
Colombo 07, Sri Lanka
11.2023 - Current

Human Resource - Intern /Front Desk Receptionist

Asset Group Of Companies
Colombo 07, Sri Lanka
05.2023 - 11.2023

Hospitality Trainee (FIFA WORLD CUP)

Dohatna Hospitality
Doha, Qatar
11.2022 - 12.2022

Hospitality Trainee

Amaya Hills
Kandy, Sri Lanka
01.2021 - 01.2022

Hospitality Trainee

Golden Crown Hotel
Kandy, Sri Lanka
01.2019 - 01.2020

Assistant Front Officer

Leisure Village Holiday
Nuwaraeliya, Sri Lanka
06.2017 - 06.2018

Intern - Front Office

Leisure Village Holiday Bungalow
Nuwaraeliya, Sri Lanka
01.2017 - 06.2017

Education

Professional Diploma In Human Resource Management - With Counseling & Psychology

HRMI Affiliated In University of Northampton
UK
01.2024

Diploma In Hotel & Tourism Management -

British College of Applied Studies (Pearson Assure)
Kandy, Sri Lanka
01.2020

Certificate IV In Culinary Management -

CAHM, SLIIT Affiliated In William Angliss Institute
Australia
01.2022

GEC Advanced Level -

Girls' High School
Kandy, Sri Lanka
01.2015

GCE Ordinary Level -

Girls' High School
Kandy, Sri Lanka
01.2012

Skills

  • Effective Team Player
  • Exceptional Customer Service
  • Advanced Problem-Solving
  • Front Desk and Computer Proficiency
  • Adaptability to High-Pressure Environments
  • Hospitality Expertise

Personal Information

Date of birth : 14 Nov 1996

Nationality : Sri Lankan

Gender : Female

Hight : 165 CM

Languages

Sinhala
Proficient
C2
English
Advanced
C1

Timeline

Human Resource- Junior Executive

Asset group of companies
11.2023 - Current

Human Resource - Intern /Front Desk Receptionist

Asset Group Of Companies
05.2023 - 11.2023

Hospitality Trainee (FIFA WORLD CUP)

Dohatna Hospitality
11.2022 - 12.2022

Hospitality Trainee

Amaya Hills
01.2021 - 01.2022

Hospitality Trainee

Golden Crown Hotel
01.2019 - 01.2020

Assistant Front Officer

Leisure Village Holiday
06.2017 - 06.2018

Intern - Front Office

Leisure Village Holiday Bungalow
01.2017 - 06.2017

Professional Diploma In Human Resource Management - With Counseling & Psychology

HRMI Affiliated In University of Northampton

Diploma In Hotel & Tourism Management -

British College of Applied Studies (Pearson Assure)

Certificate IV In Culinary Management -

CAHM, SLIIT Affiliated In William Angliss Institute

GEC Advanced Level -

Girls' High School

GCE Ordinary Level -

Girls' High School
Deepika Dassanayaka