Airtable
Dayasiri Wanninayaka
Hospitality Worker
Mirissa
Summary
A passionate and people-oriented hospitality professional with proven experience in hostel management, guest relations, and creating a welcoming atmosphere. Skilled in preparing drinks (coffee, juices), maintaining cleanliness, preparing beds, and resolving guest complaints fairly and efficiently. Proficient in managing booking systems like Beds24, HostelWorld, and Booking.com. Fluent in English and Sinhalese, with a natural ability to connect with people from diverse backgrounds. Thrives in fast-paced environments and takes pride in ensuring guests have a memorable stay.
Overview
2026
2026
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Hospitality Manager
The Hostel
01.2024 - Current
- Managed all aspects of hostel operations, including guest check-ins, check-outs, and daily activities
- Prepared and served coffee, juices, and other beverages, ensuring high-quality standards
- Maintained cleanliness and hygiene standards by cleaning common areas, preparing beds, and ensuring rooms were guest-ready
- Resolved guest complaints fairly and efficiently, ensuring a positive experience and high guest satisfaction
- Utilised Beds24, HostelWorld, and Booking.com to manage reservations and optimize occupancy rates
- Strengthened English communication skills through regular interaction with international guests
Bartender
Colombo, Sri Lanka
01.2023 - 09.2023
- Completed a bartending course and gained hands-on experience in preparing and serving drinks
- Developed strong customer service skills by engaging with patrons and creating a lively atmosphere
Quality Checker
Gloves Factory
- Conducted quality inspections, demonstrating attention to detail and a commitment to high standards
- Developed organisational skills by managing multiple tasks in a fast-paced environment. I operated and often fixed issues with machinery whilst running as well as managed material supply orders.
- We quality checked 500+ yarn rolls per day as a team
Site Officer
Braincode Engineering
05.2021 - 10.2022
- Coordinated on-site activities, ensuring smooth project execution and adherence to timelines
- Gained experience in problem-solving and teamwork in a dynamic setting
Education
Ordinary Level (O-Level) - Mathematics, Science, IT, Buddhism, History, English, Sinhalese, Drama, Commerce
[School Name]
Advanced Level (A-Level) - Physics, Chemistry, Combined Mathematics
[School Name]
Skills
- Guest relations management
- Front office management
- Cleaning & Housekeeping
- Complaint handling
- Budgeting and financial management
- Booking system management
- Qualified Barista
- Teamwork, Multitasking & other skills
Certification
Bartending Course, [Institution Name], [Year]
Software
Beds24
HostelWorld
Bookingcom
Canva
ChatGPT
Timeline
Hospitality Manager
The Hostel
01.2024 - Current
Bartender
Colombo, Sri Lanka
01.2023 - 09.2023
Site Officer
Braincode Engineering
05.2021 - 10.2022
Advanced Level (A-Level) - Physics, Chemistry, Combined Mathematics
[School Name]
Quality Checker
Gloves Factory
Ordinary Level (O-Level) - Mathematics, Science, IT, Buddhism, History, English, Sinhalese, Drama, Commerce
[School Name]
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