Darren Jones
Colombo Sri Lanka
Summary
Motivated Sales and Marketing Executive with experience driving profits through relationship-building and targeted sales plans. Dedicated veteran at attracting new business and boosting retention through customer management, market research and on-point advertising campaigns. Background overseeing sales and marketing team motivation, development and daily activities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales and Marketing Officer
Audi SL Drive One Pvt Ltd
Colombo
12.2018 - Current
- Demonstrated product features to align with customer needs.
- Assisted in the preparation of promotional materials and displays.
- Identified customer needs and tailored solutions accordingly.
- Generated monthly reports outlining sales performance metrics.
- Performed cold calling to generate leads for prospective clients.
- Answered requests and concerns with friendly and knowledgeable service.
- Developed marketing campaigns for new or existing products.
- Attended trade shows and industry events to promote products and services.
- Resolved customer complaints in a timely manner.
- Stayed up-to-date on latest trends in sales promotions, product updates and service changes.
- Identified needs of customers promptly and efficiently.
- Highest salesman for the years 2021 and 2022
- Handling social media marketing
Travel Agent Assistant
Holidays by design
Colombo
05.2018 - 11.2018
- Assisted with set up for social events and food deliveries.
- Created customized vacation packages that included airfare, hotel stays, car rentals, sightseeing tours and more.
- Handled incoming calls and directed callers to appropriate department or employee.
- Responded promptly to customer emails and phone calls regarding bookings or special requests.
- Handled travel arrangements for groups, couples, executives, and special needs clients.
- Researched hotels and airfare options to best meet client needs and expectations.
- Reserved and managed meeting room availability.
- Updated client records in the database after each transaction to ensure accuracy of data.
Education
Higher National Diploma - Business Administration And Management
Esoft Metro Campus
Colombo01-2022
Advance Diploma - Tourism And Travel Management
SLIIT / William Angliss Institute
Colombo02-2018
O Levels -
St. Joesphs Collage
Colombo06-2017
Skills
- Marketing Plan Development
- Marketing Strategy Development
- Brand Marketing
- Customer Service
- Customer Portfolio Management
- Database Management
Certification
- AUDI CERTIFIED SALES ADVISOR AWARDED BY AUDI AG
Affiliations
- Cricket
References
References available upon request.
Timeline
Sales and Marketing Officer
Audi SL Drive One Pvt Ltd
12.2018 - Current
Travel Agent Assistant
Holidays by design
05.2018 - 11.2018
Higher National Diploma - Business Administration And Management
Esoft Metro Campus
Advance Diploma - Tourism And Travel Management
SLIIT / William Angliss Institute
O Levels -
St. Joesphs Collage
- AUDI CERTIFIED SALES ADVISOR AWARDED BY AUDI AG
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