Chathuranga Yapa
Bandaragama
Summary
I am driven to further my career in Banking & Finance, with the goal of becoming a recognized banking professional within a leading financial institution. I am focused on advancing to top management roles where I can contribute to business growth, employee development, and operational excellence.
Results-driven and highly motivated banking professional with over 10 years of diverse experience in branch operations, customer relationship management, credit management, and team leadership. Adept at driving sales, improving service delivery, and ensuring compliance with regulatory standards. Proven ability to lead teams to achieve business goals while fostering strong client relationships and minimizing operational risks. Committed to embracing digital transformation and enhancing operational efficiency to achieve profitable growth in the banking sector.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Branch Manager
DFCC Bank PLC
01.2018 - Current
- Lead and manage branch operations, ensuring the achievement of business goals and sales targets
- Spearheaded customer relationship management strategies to drive retention and minimize attrition, particularly for high-value clients
- Successfully executed digital banking transformation initiatives, resulting in improved transaction volumes and customer satisfaction
- Oversaw compliance with all regulatory guidelines and internal procedures, achieving zero audit violations
- Managed profitability through strategic risk management and cost control measures
- Led branch staff development programs, ensuring team motivation and high performance
- Directed revenue generation efforts, achieving [X]% growth in business banking and deposit acquisition
Junior Executive Officer
Sampath Bank PLC
06.2010 - 01.2017
- Managed cash department operations, including ATM servicing and clearing activities
- Handled customer personal banking services, including account openings, foreign currency transactions, and balance confirmations
- Managed pawning department activities, along with credit and recoveries at the branch level
- Played a key role in supporting branch compliance with regulatory and operational standards
Banking Assistant
Bank of Ceylon
03.2010 - 06.2010
- Assisted with daily banking operations and customer transactions, ensuring smooth and accurate service delivery
Education
Master of Business Administration - Finance
University of Colombo
01.2018
Bachelor of Science (Special) - Banking & Finance
University of Wayamba
01.2011
Skills
- Leadership & Team Management
- Sales Strategy & Business Growth
- Customer Relationship Management (CRM)
- Branch Operations & Risk Management
- Regulatory Compliance & Audit
- Credit Management & Recoveries
- Financial Products & Services Knowledge
- Digital Banking Transformation
- Employee Training & Development
- Strong Communication & Negotiation Skills
Certification
- Seminar on Exchange Control Regulations & Foreign Currency Accounts, Institute of Bankers of Sri Lanka (IBSL), 2012
- Advanced Diploma in Credit Management, Institute of Bankers of Sri Lanka (IBSL)
Awards
K. Sivagananathan Memorial Trust Award, For obtaining the highest marks in Accounting Analysis & Planning for the Diploma in Banking & Finance.
References
- Mr. Prageeth Rajapaksha, Executive Director, ALUMEX PLC, 0777126040, 0112400332
- Mrs. Nilupuli Kothalawala, Assistant Director, Foreign Exchange Department, Central Bank of Sri Lanka, 0713353211, 0112477254
Extracurricular Activities
Member, School Cadet Platoon & National Cadet Corps, participating in cadet training camps. Active participant in cultural and community organizations.
Disclaimer
I confirm that the above details are true and accurate to the best of my knowledge. Should I be selected for this position, I will diligently perform all duties entrusted to me and contribute to the organization’s success.
Personal Information
- Date of Birth: 03/14/86
- Nationality: Sri Lankan
- Marital Status: Married
Future Career Objective
I am driven to further my career in Banking & Finance, with the goal of becoming a recognized banking professional within a leading financial institution. I am focused on advancing to top management roles where I can contribute to business growth, employee development, and operational excellence.
Timeline
Branch Manager
DFCC Bank PLC
01.2018 - Current
Junior Executive Officer
Sampath Bank PLC
06.2010 - 01.2017
Banking Assistant
Bank of Ceylon
03.2010 - 06.2010
- Seminar on Exchange Control Regulations & Foreign Currency Accounts, Institute of Bankers of Sri Lanka (IBSL), 2012
- Advanced Diploma in Credit Management, Institute of Bankers of Sri Lanka (IBSL)
Master of Business Administration - Finance
University of Colombo
Bachelor of Science (Special) - Banking & Finance
University of Wayamba
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