Channa Abeywardhana
Kegalle
Summary
Dedicated hospitality professional with extensive experience in the airline catering industry, specializing in high-end lounge services. Proven ability to handle customer interactions with empathy and professionalism, ensuring top-tier service delivery. Skilled in front office operations, food and beverage management, and maintaining high hygiene standards. Recognized for proactive problem-solving, workflow optimization, and contributing to operational efficiency. Strong background in travel and tourism, complemented by certifications in hotel operations and information technology. Adept at working in fast-paced environments, with a commitment to service excellence, and continuous professional development.
Overview
9
9
years of professional experience
Work History
Steward
Srilankan Catering Pvt Ltd
Katunayake
08.2016 - Current
- Working at Emirates business class & 1st class lounge since 2018.
- Worked at Srilankan Catering Palm Strip Restaurant and Serendib, Serenediva, Araliya, Lotus lounges from 2016 - 2018.
Education
University Of Colombo - Masters InTourism And Hospitality Management
University Of Colombo
Colombo04-2027
University Of Colombo - Executive Diploma in Hospitality Management
IHRA
Colombo06-2025
University Of Colombo - Diploma In Travel And Tourism Economics And Hotel Management
Colombo01.2019
Srilankan catering - Food Basic & Hygiene
BIA Katunayake01.2018
Malaysian Airline - Halal Training Module 1&2
BIA Katunayake01.2020
Swiss Lanka Hotel School - Hotel Operations
Kandy01.2014
IDM - Information Technology
Minuwangoda01.2024
Saint Mary's College - Advanced Level
College
Kegalle01.2013
D.S.C.C. - Ordinary Level
Collage
Tholangamuwa01.2010
Leadership Development - Professional Development Training Program
IHRA University Of Colombo
Colombo04-2024
Skills
- Customer Service
- Empathy
- Performance Improvement
- Teamwork
- Leadership
- Problem Solving
- Workflow Optimization
Accomplishments
- Got a Very good recommendation from Manager of Product Development & Airport Services Emirates Airlines.
- Member Of Srilankan Catering Cricket Tournament.
- Captain Of The School Volleyball Team For 04 years.
- Member Of The Western Band Of The School.
- Member Of the School Cricket Team.
Languages
- Sinhala
- English
- Tamil
- Hindi
Timeline
Steward
Srilankan Catering Pvt Ltd
08.2016 - Current
University Of Colombo - Masters InTourism And Hospitality Management
University Of Colombo
University Of Colombo - Executive Diploma in Hospitality Management
IHRA
University Of Colombo - Diploma In Travel And Tourism Economics And Hotel Management
Srilankan catering - Food Basic & Hygiene
Malaysian Airline - Halal Training Module 1&2
Swiss Lanka Hotel School - Hotel Operations
IDM - Information Technology
Saint Mary's College - Advanced Level
College
D.S.C.C. - Ordinary Level
Collage
Leadership Development - Professional Development Training Program
IHRA University Of Colombo
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