Summary
Overview
Work History
Education
Skills
Websites
References
Personal Information
Languages
Timeline
Generic

CHAMARA VIDUSHAN

Matara

Summary

Dynamic Food and Beverage Supervisor with over 7 years of experience in the hospitality industry, excelling in service delivery and team leadership. Proven ability to enhance guest satisfaction through exceptional communication and operational efficiency. Skilled in restaurant and bar service, alongside a strong foundation in hotel operations. Committed to fostering a positive work environment and maintaining high standards of integrity and confidentiality. Ready to leverage extensive expertise to drive excellence in a new role.

Overview

8
8
years of professional experience

Work History

Food and Beverage Supervisor

Earls Regency Kandy
Kandy
06.2025 - Current
  • In Charge of the Fine Dining Restaurant at the hotel
  • Supervised daily food and beverage operations at luxury residence.
  • Trained and mentored staff on service standards and procedures.
  • Coordinated inventory management and supply ordering processes.
  • Ensured compliance with health and safety regulations in dining areas.
  • Developed and implemented staff training programs for service excellence.
  • Managed guest inquiries and resolved service issues promptly.
  • Trained new hires in proper food handling techniques and safety regulations.
  • Resolved customer complaints promptly in a professional manner.

Food and Beverage Supervisor

Kempinski Residences and Suites Doha
Doha
11.2023 - 02.2025
  • Supervised daily food and beverage operations at luxury residence.
  • Trained and mentored staff on service standards and procedures.
  • Coordinated inventory management and supply ordering processes.
  • Ensured compliance with health and safety regulations in dining areas.
  • Developed and implemented staff training programs for service excellence.
  • Managed guest inquiries and resolved service issues promptly.
  • Collaborated with kitchen staff to enhance menu offerings and presentation.
  • Assisted in creating a positive dining atmosphere for residents and guests.
  • Trained new hires in proper food handling techniques and safety regulations.
  • Monitored dining room activity to ensure promptness of service, cleanliness of tables and overall guest satisfaction levels.

Barista Shift Supervisor

QuQu Cafe
01.2023 - 10.2023
  • Supervised barista team during peak hours to ensure operational efficiency.
  • Trained new staff on beverage preparation and customer service standards.
  • Managed inventory levels and placed orders for coffee and supplies.
  • Maintained cleanliness and organization of the coffee shop environment.
  • Developed and implemented processes for improving service speed.
  • Handled customer complaints with professionalism and empathy to enhance satisfaction.
  • Conducted regular evaluations of team performance and provided constructive feedback.
  • Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
  • Resolved customer complaints in a polite and professional manner.

Intern

Marsa Malaz Kempinski
Doha
11.2022 - 01.2023
  • Company Overview: The pearl - Doha
  • The pearl - Doha

Garton's Group
11.2018 - 05.2021

Food and Beverage Supervisor

Gorton's Ark
05.2020 - 01.2021
  • Supervised daily food and beverage operations at luxury residence.
  • Trained and mentored staff on service standards and procedures.
  • Coordinated inventory management and supply ordering processes.
  • Ensured compliance with health and safety regulations in dining areas.
  • Developed and implemented staff training programs for service excellence.
  • Managed guest inquiries and resolved service issues promptly.
  • Trained new hires in proper food handling techniques and safety regulations.
  • Maintained an up-to-date knowledge of all menu items, ingredients and preparation methods.
  • Resolved customer complaints promptly in a professional manner.

Waiter

Gorton cape Ahangama
01.2020 - 05.2020

Waiter

Garton Ark Restaurant
Nugegoda
11.2018 - 12.2019

Trainee

Saffron Hotel
Unawatuna
12.2017 - 10.2018

Education

ST.Thomas College
Matara, Sri Lanka

Certificate Level Course - Professional Cookery, Hotel Housekeeping, Front Office, Restaurant & Bar Service

Sri Lanka Institute of Tourism & Hotel Management

Mahinda Rajapaksha College
Matara, Sri Lanka

Skills

  • Competencies
  • Skills

References

  • Harshine Karunadasa, Director of Human Resources, Marsa Malaz Kempinski, The Pearl, Al Shatt St, 1818, Doha, Qatar, harshani.karunadasa@kempinski.com, +974 4035 5555
  • Siddharth Dogra, Chef de cuisine, Pullman Doha West Bay, Al Shatt St, 1818, Doha, Qatar, siddharth.dogra@accor.com, +974 6998 3867

Personal Information

  • Passport Number: N6678563
  • Date of Birth: 01/07/97
  • Nationality: Sri Lanka
  • Marital Status: Single

Languages

English
Beginner
A1

Timeline

Food and Beverage Supervisor

Earls Regency Kandy
06.2025 - Current

Food and Beverage Supervisor

Kempinski Residences and Suites Doha
11.2023 - 02.2025

Barista Shift Supervisor

QuQu Cafe
01.2023 - 10.2023

Intern

Marsa Malaz Kempinski
11.2022 - 01.2023

Food and Beverage Supervisor

Gorton's Ark
05.2020 - 01.2021

Waiter

Gorton cape Ahangama
01.2020 - 05.2020

Garton's Group
11.2018 - 05.2021

Waiter

Garton Ark Restaurant
11.2018 - 12.2019

Trainee

Saffron Hotel
12.2017 - 10.2018

ST.Thomas College

Certificate Level Course - Professional Cookery, Hotel Housekeeping, Front Office, Restaurant & Bar Service

Sri Lanka Institute of Tourism & Hotel Management

Mahinda Rajapaksha College

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