IT Technician
Anjuman E Saifee (Sri Lanka Trust)
Colombo
01.2025 - 05.2025
- Installed and configured hardware, software, systems, networks, printers, and scanners.
- Analyzed data to identify trends in customer service issues, financials, staffing needs to make informed decisions regarding operations.
- Developed and maintained operational policies and procedures.
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Oversaw inventory management activities including ordering supplies as needed.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
