Brendon Jamith Munasinghe
Panadura
Summary
Experienced operations and merchandising professional with 9 years of expertise in procurement, inventory management, and customer service. Skilled in streamlining processes, maintaining compliance, and fostering strong client relationships to ensure operational success. Adept at configuring POS systems, managing stock levels, and delivering high-impact results in fast-paced environments. Seeking to contribute proven organizational and technical skills to a dynamic team.
Overview
10
10
years of professional experience
Work History
Operation Executive
Megapay (pvt) Ltd- Pay&go, Srilanka
Colombo, Colombo
11.2024 - Current
- Configured and prepared POS machines to meet client specifications, ensuring seamless hardware and software setup.
- Installed and updated essential software, including secure payment applications and system features.
- Performed testing and quality checks to ensure reliability, security, and readiness for deployment.
- Customized POS settings per client needs, including UI preferences, payment options, and transaction limits.
- Provided end-user technical support and resolved POS-related issues efficiently.
- Conducted staff/client training and developed user documentation for system usage and maintenance.
- Managed POS inventory, monitored stock levels, and coordinated timely dispatch and replenishment.
- Maintained close client communication to align operations with expectations and ensure satisfaction.
- Ensured full compliance with industry security standards and company policies.
- Delivered regular reporting on configuration status, deployment progress, and technical issues.
Merchandiser (Non Food)
Spinneys LLC Dubai.
Dubai
04.2024 - 10.2024
- Strategically designed and implemented product displays to boost visibility and drive sales.
- Monitored inventory levels, coordinated restocking, and optimized stock turnover.
- Analyzed sales trends to inform product placement and promotional strategies.
- Planned in-store promotions in collaboration with marketing to enhance brand presence.
- Maintained strong supplier relationships, negotiating terms and ensuring timely deliveries.
- Managed pricing strategies to stay competitive and align with profitability goals.
- Delivered exceptional customer service and maintained high merchandising standards.
- Trained store staff on product knowledge, visual displays, and service excellence.
- Ensured compliance with company policies and local regulations in all activities.
- Conducted market research to refine merchandising approaches and product selection.
- Compiled performance reports to support management decisions and strategic planning.
- Resolved operational issues promptly, enhancing overall efficiency and customer satisfaction.
Assistant Procurement Officer
State Trading (General) Corporation
Colombo 02
09.2023 - 03.2024
- Managed sourcing and vendor relations, securing quality goods and services through effective negotiations and contract management.
- Handled end-to-end purchase order processing with precision, ensuring accuracy in product specifications, pricing, and compliance.
- Facilitated seamless coordination between suppliers and internal teams to ensure timely deliveries and issue resolution.
- Collaborated on inventory monitoring to prevent shortages or overstock, streamlining procurement workflows.
- Ensured budget adherence through cost analysis and price negotiations, contributing to overall procurement efficiency.
System Inventory Operator/ Store Keeper/Cash Controller
State Trading (General) Corporation
Colombo 02
08.2021 - 09.2023
- Delivered efficient administrative support through document management, data entry, mail handling, and inventory coordination to ensure smooth office functionality.
- Managed front desk duties including visitor greetings, phone handling, and correspondence preparation with professionalism and discretion.
- Assisted in travel arrangements, meeting scheduling, and interdepartmental collaboration, contributing to streamlined workflows.
- Provided exceptional customer service in showroom settings—guiding customers, promoting products, and managing cash/credit transactions accurately.
- Maintained showroom presentation standards, monitored inventory levels, supported promotions, and prepared daily sales reports to aid in business performance tracking.
Junior Sales Executive
Flemingo Duty-free
Katunayaka
06.2016 - 03.2017
- Delivered exceptional customer engagement by assisting shoppers with product selection, addressing inquiries, and recommending suitable items to enhance their shopping experience.
- Drove sales performance by actively promoting a wide range of duty-free products such as liquor, tobacco, cosmetics, and luxury goods, consistently meeting sales targets.
- Maintained expert-level product knowledge to provide accurate and confident recommendations, supporting customer satisfaction and repeat business.
- Supported visual merchandising efforts to ensure attractive, well-organized displays that maximized product appeal and visibility.
- Handled point-of-sale transactions and cash operations with accuracy and professionalism.
- Monitored stock levels and assisted with inventory replenishment to ensure availability and smooth operations.
- Participated in promotional activities and events, helping to boost sales and enhance the customer experience.
- Collected and communicated customer feedback to improve product offerings and service quality while ensuring full compliance with duty-free regulations.
Junior Executive
Commercial credit Finance Plc
Panadura
01.2015 - 02.2016
- Supported financial analysis by assisting senior finance professionals in reviewing data, generating reports, and contributing to informed decision-making.
- Maintained accurate records of financial transactions, invoices, and expenses in line with compliance and regulatory standards.
- Assisted in preparing financial statements, budgets, and forecasts to provide insight into organizational performance.
- Managed accounts payable and receivable, ensuring timely and accurate processing of payments and receipts.
- Provided audit support by preparing required documentation and assisting during internal and external reviews.
- Utilized financial software and tools to streamline daily accounting operations and enhance reporting efficiency.
- Collaborated with cross-functional teams to gather financial inputs and support company-wide initiatives.
- Committed to ongoing professional development by keeping up to date with financial regulations, tools, and industry best practices.
Education
Diploma in Spoken English - English Language
University of Colombo
Colombo07.2016
Advanced Level Examination - General English
Mahanama College
Colombo, 0308.2014
Ordinary Level Examination -
Mahanama College
Colombo12.2011
Skills
- Interpersonal Communication Skills
- Attention to Detail
- Active Listening
- Communication Skills
- Hard Working
- Critical thinking and problem solving
- Time Management
- Leadership
- Adaptability
- Self-motivation
- Problem Solving
- Effective Time Management
- Customer Service
- Communication
- Ability to Work Under Pressure
- Team Player
- Computer Skills
- Microsoft Office Word
- Microsoft Excel
- Ability to Multitask
- Fast Learner
- Creativity
- Decision Making
- Critical Thinking
- Initiative and Problem-solving Abilities
- Flexibility and Adaptability
- Leadership Skills
- Leadership and Teamwork
- Detail Oriented
- Highly Organized
- Project Management
- Data Analysis
- Operational efficiency
- Facilities management
- Operational excellence
References
- Ms. Sujeewa Hewagama, Sri Lanka State Trading (General) Corporation, Sujeewa@stc.lk, +94755067813
- Mr. Nihal Sumith Wickrama, Thushan Motors, Panadura, Sri Lanka, +94718289099
Otherattributes
- Member of the Rugby team at Mahanama College, Colombo
- Member of the Football team at Mahanama College, Colombo
Personal Information
- Passport Number: N10513151
- Date of Birth: 08/09/95
- Nationality: Sri Lankan
- Driving License: B2211232
Languages
sinhala
First Language
English
Proficient (C2)
C2
Hindi
Beginner (A1)
A1
Arabic
Beginner
A1
Work Type
Full TimeWork Location
On-SiteRemoteHybridTimeline
Operation Executive
Megapay (pvt) Ltd- Pay&go, Srilanka
11.2024 - Current
Merchandiser (Non Food)
Spinneys LLC Dubai.
04.2024 - 10.2024
Assistant Procurement Officer
State Trading (General) Corporation
09.2023 - 03.2024
System Inventory Operator/ Store Keeper/Cash Controller
State Trading (General) Corporation
08.2021 - 09.2023
Junior Sales Executive
Flemingo Duty-free
06.2016 - 03.2017
Junior Executive
Commercial credit Finance Plc
01.2015 - 02.2016
Diploma in Spoken English - English Language
University of Colombo
Advanced Level Examination - General English
Mahanama College
Ordinary Level Examination -
Mahanama College
Similar Profiles
Lucille BerradaLucille Berrada
Expérience Professionnelle À Lʼétranger at PVTExpérience Professionnelle À Lʼétranger at PVT
Lakni Madu Surangika SiriwardanaLakni Madu Surangika Siriwardana
Showroom Sales Assistant at Royal Food MaMarketing ( PVT ) Ltd, SrilankaShowroom Sales Assistant at Royal Food MaMarketing ( PVT ) Ltd, Srilanka
HARIDHARSHAN RATNASINGAMHARIDHARSHAN RATNASINGAM
Freelance Tax-consultant at East West Foods Pvt Ltd. - SrilankaFreelance Tax-consultant at East West Foods Pvt Ltd. - Srilanka
Muhammad Anees Abdul HairoosMuhammad Anees Abdul Hairoos
Independent Researcher & Freelance Trainer at Self-EmployedIndependent Researcher & Freelance Trainer at Self-Employed
Dinesh WeerasingheDinesh Weerasinghe
Chief Operating Officer at Polymer Products Impex Private LimitedChief Operating Officer at Polymer Products Impex Private Limited