Asantha Ratnayaka
Summary
Empathetic Care Worker with a sensitive and compassionate approach to cultivating a trusting, stimulating, and varied lifestyle for residents. Offers enhanced care with a flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
Work History
Care Assistant
Mawpiya sewana Care Home
Negombo, Sri Lanka
08.2021 - Current
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Maintained confidentiality and compliance standards for optimised patient care.
- Minimised care continuity issues by keeping thorough, accurate records.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Kept patient environments clean and neat following optimum hygiene standards.
- Provided high-quality person-centred support and received consistently positive patient feedback.
Lab Manager
Melsta Labs (pvt) LTD
Colombo 4, Sri Lanka
12.2019 - 02.2023
- Managed on-site laboratory staff and scheduled rotas to meet operational needs.
- Developed and executed laboratory staff training plans to improve team capabilities.
- Observed laboratory performance to identify strengths and address improvement areas.
- Updated laboratory records and secured information for compliance with confidentiality agreements.
- Achieved growth targets through strategic staff and resource budgeting.
- Improved laboratory protocol to meet operational targets, increasing business efficiency.
- Maintained inventories and reordered low-supply stock to meet laboratory requirements.
- Met internal and external accreditation factors for full testing activity compliance.
- Monitored advances in testing techniques and technologies to evolve laboratory capabilities.
- Generated quality control samples to recognise and respond to developing trends.
- Set and monitored laboratory KPIs to maintain productivity and performance within targets.
- Wrote, updated and reviewed SOPs, technical and validation documents as necessary.
Laboratory Supervisor
Lanka Hospitals Diagnostics
Negombo, Sri Lanka
03.2018 - 01.2020
- Updated laboratory records and secured information for compliance with confidentiality agreements.
- Quality-controlled incoming products to maintain safe, compliant testing provisions.
- Improved laboratory protocol to meet operational targets, increasing business efficiency.
- Met internal and external accreditation factors for full testing activity compliance.
- Observed laboratory performance to identify strengths and address improvement areas.
- Led root cause investigations and developed targeted corrective action to limit repeat issues.
- Generated quality control samples to recognise and respond to developing trends.
- Completed product documentation with accurate, up-to-date information for reliable records.
- Set and monitored laboratory KPIs to maintain productivity and performance within targets.
- Managed on-site laboratory staff and scheduled rotas to meet operational needs.
- Maintained inventories and reordered low-supply stock to meet laboratory requirements.
Medical Lab Technician
Hemas Hospitals (pvt) LTD
Wattala, Sri Lanka
01.2015 - 09.2016
- Cleaned and tested equipment to support stable lab processes.
- Requested replenishment of laboratory stock ahead of low supply.
- Performed testing procedures according to agreed laboratory protocols.
- Shared ideas with team and management to drive continuous improvement within laboratory environments.
- Tested products and raw materials against Quality Control (QC) standards.
- Analysed test results to identify trends and produce accurate diagnoses.
- Operated, maintained and calibrated lab equipment, consistently meeting accuracy and schedule targets.
- Arranged safe shipment of research materials to and from laboratories.
- Recorded all data and results accurately and responsibly.
- Maintained full functionality of laboratory instruments and advised on sources for purchasing new equipment.
- Organised and stored all chemicals substances, fluids and compressed gases according to safety instructions.
Medical Laboratory Technologist
Lanka Hospitals (pvt)LTD
Narahenpita, Sri Lanka
10.2009 - 01.2015
- Safely treated and disposed of clinical waste in accordance with company policy.
- Loaded and unloaded laboratory analysers, identifying samples requiring further testing.
- Loaded samples onto centrifuges and other sample preparation equipment.
- Answered internal and external enquires by phone and email to uphold clear lines of communication.
- Performed laboratory cleaning duties including safe waste disposal, disinfecting surfaces and laundry management.
- Checked medical stock, ordering new supplies and taking corrective action.
- Maintained strict compliance with hazardous chemical safety policies, mitigating potential risks.
- Maintained accurate records by entering patient data onto computer system.
- Labelled and organised samples to guarantee order and efficiency.
- Followed quality control procedures to maintain sample integrity.
- Carefully stored chemicals and samples following department guidelines.
Education
Master of Business Administration - Healthcare & Hospitals Management
University of Bedfordshire
Luton, United Kingdom 10.2021 - 12.2022
CCHRM - HR Management
Institute of Personal Management
Narahenpita, Sri Lanka 09.2009 - 01.2010
NVQ Level 3 - Caregiving
National Vocational Training Authority
Sri Lanka 05.2023 -
Skills
- Elderly care
- Personal care
- Meal preparation
- Patient observations
- Phlebotomy
- Leadership
- Problem-solving
- Customer-focused
Languages
English
Upper intermediate
Timeline
NVQ Level 3 - Caregiving
National Vocational Training Authority
05.2023 -
Master of Business Administration - Healthcare & Hospitals Management
University of Bedfordshire
10.2021 - 12.2022
Care Assistant
Mawpiya sewana Care Home
08.2021 - Current
Lab Manager
Melsta Labs (pvt) LTD
12.2019 - 02.2023
Laboratory Supervisor
Lanka Hospitals Diagnostics
03.2018 - 01.2020
Medical Lab Technician
Hemas Hospitals (pvt) LTD
01.2015 - 09.2016
Medical Laboratory Technologist
Lanka Hospitals (pvt)LTD
10.2009 - 01.2015
CCHRM - HR Management
Institute of Personal Management
09.2009 - 01.2010
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