Proven leader at Legacy Healthcare, adept in medical billing and patient care management. Excelled in enhancing team productivity and resolving billing issues, demonstrating strong analytical skills and Microsoft Office proficiency. Achieved significant improvements in KPIs, showcasing effective communication and problem-solving abilities.
Overview
11
11
years of professional experience
Work History
Assistant Team Leader - Medical Billing
Legacy Healthcare (Private) Limited
Colombo
06.2020 - Current
Monitored team productivity and provided regular progress reports to senior management, highlighting areas for improvement.
Forecast, plan and distribute projects to the production team
Assist the team with reporting requirements and business cases.
Maintain production and accuracy as defined by the Client | Management
Attend and respond to internal and external queries.
Monitor and maintain KPI's.
Liaise between client, Management and Operation team.
Managed team workload to reach targets for specific tasks.
Analyzed, researched and resolved patient billing issues and apply best practices to improve existing processes.
Senior Medical Executive
Legacy Healthcare (Private) Limited
Colombo
04.2013 - 05.2020
Interviewing and examining patients to obtain information on their health status and the nature and extent of injury, illness or other physical or mental health problem.
Recording information on patients' health status and responses to treatment in medical records - keeping systems
Sharing information with other health care providers when required to ensure continuing and comprehensive care
Working directly with the insurance company,healthcare provider and patient to get a claim processed and paid.
Verifying patients' insurance coverage
Using data to produce and submit claims to insurance companies
Medical Assistant Team Leader, Medical Interpreter at Greater Lawrence Family Health CenterMedical Assistant Team Leader, Medical Interpreter at Greater Lawrence Family Health Center