ANTONY NICHOLAS SHANTHARUBAN
Trincomalee
Summary
Having over 10 years of branch banking experience in top rated private banks in Sri Lanka and Possessing the required leadership and dynamism necessary to provide a quality service of the highest order and the efficiency to drive our products competitive advantage. After completing the foreign MBA currently looking for a suitable position with a progressive, ambitious and reputable institution to get the overseas experience.
Overview
12
12
years of professional experience
Work History
Branch Operations Manager
Hatton National Bank PLC
11.2019 - Current
- Assessed employee performance and developed improvement plans.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Complied with regulatory guidelines and requirements.
- Launched new training program to boost employee skills and staff retention rate.
- Forecasted trends and recommended improvements based on financial risk analyses.
Junior Executive
Hatton National Bank
06.2018 - 10.2019
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated leadership skills in managing projects from concept to completion.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Gained extensive knowledge in data entry, analysis and reporting.
- Identified issues, analyzed information and provided solutions to problems.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Resolved problems, improved operations and provided exceptional service.
Banking Assistant
Hatton National Bank PLC
01.2011 - 05.2018
- Maintained confidentiality of private banking information with discretion, diplomacy and professionalism.
- Gathered due diligence information for loan document preparation, ordered title work appraisals and secured collateral data from lender.
- Managed customer service inquiries and pinpointed and implemented proper path to resolution.
- Entered loan data into computerized banking system for renewals and modifications and submitted requests to portfolio managers before maturity.
- Assisted customers with banking needs and inquiries.
Education
MBA -
University of Bedfordshire
United Kingdom12.2019
Certificate - Banking And Finance
Institute of Bankers of Sri Lanka
Sri Lanka09.2015
Skills
- Operations Management
- Key Performance Indicators (KPI)
- Operational Efficiency
- Staff Management
- Multitasking Abilities
- Financial Analysis
- Training and Development
- Financial Administration
- Compliance Reviews
- Strong Interpersonal Skills
- Internal Controls and Reporting Systems
- Cost and Budget Analysis
Timeline
Branch Operations Manager
Hatton National Bank PLC
11.2019 - Current
Junior Executive
Hatton National Bank
06.2018 - 10.2019
Banking Assistant
Hatton National Bank PLC
01.2011 - 05.2018
MBA -
University of Bedfordshire
Certificate - Banking And Finance
Institute of Bankers of Sri Lanka
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