Anthony Zee

Private Villa

Key Skills and Qualifications:

• Interior Design and Decoration : Proficiency in designing and decorating interiors to create a luxurious and comfortable living environment.
• Furniture Selection and Placement : Ability to choose appropriate furniture pieces and arrange them effectively to optimize space and functionality.
• Knowledge of High-End Appliances and Electronics : Familiarity with selecting and integrating top-tier appliances, home automation systems, and entertainment setups.
• Project Management : Experience in overseeing and managing villa setup projects from inception to completion, ensuring timelines and budgets are adhered to.
• Vendor Management : Skill in sourcing and coordinating with vendors for furniture, fittings, decor items, and other essentials.
• Attention to Detail : Strong eye for detail in ensuring all aspects of the villa setup align with high standards of quality and aesthetics.
• Budgeting and Cost Control : Ability to effectively budget for villa setup projects and manage costs without compromising on quality.
• Space Planning : Expertise in optimizing space utilization and flow within the villa layout for both practicality and aesthetic appeal.
• Technical Skills : Knowledge of basic maintenance tasks and troubleshooting for household systems such as plumbing, HVAC, and electrical.
• Communication Skills : Clear and concise communication with clients, suppliers, and contractors to ensure smooth execution of villa setup plans.
• Problem-Solving Ability : Capability to handle unexpected challenges and find creative solutions to ensure project goals are achieved.
• Cultural Sensitivity and Adaptability : Understanding of diverse cultural preferences and ability to adapt design and setup accordingly, especially for international clients.
• Leadership and Team Building: Skilled in recruiting, training, and leading diverse teams to deliver exceptional service and achieve operational goals.
• Operations Management: Proficient in overseeing daily operations, including inventory control, cost management, and adherence to health and safety standards.
• Customer Service Excellence: Dedicated to creating a welcoming atmosphere and ensuring guest satisfaction through personalized service and attention to detail.
• Menu Development and Beverage Program Management: Experience in developing menus, implementing beverage programs, and maintaining high standards of food and drink quality.
• Financial Acumen: Strong ability to manage budgets, analyze financial reports, and implement strategies to optimize profitability.
• Problem Solving and Decision Making: Proven track record in resolving issues promptly and making effective decisions under pressure to uphold service standards.

• Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
• Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
• Maintained facility and grounds to present positive image.
• Purchased adequate quantities of food, beverages, equipment, and supplies.
• Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
• Carefully interviewed, selected, trained, and supervised staff.
• Set clear expectations and created positive working environment for employees.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
• Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
• Correctly calculated inventory and ordered appropriate supplies.
• Implemented new employee onboarding processes, providing comprehensive training that promoted retention and a strong understanding of company culture.
• Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
• Enhanced customer satisfaction through consistent delivery of high-quality food and service.
• Ensured compliance with all health department regulations as well as company policies and procedures.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Coordinated special events bookings, working closely with clients to ensure their expectations were met or exceeded from start to finish.
• Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
• Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
• Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.

• Beverage Knowledge and Mixology: Extensive knowledge of cocktails, spirits, beers, and wines.
  Ability to create innovative and quality drinks quickly during peak hours.
  Experience in maintaining high standards of drink presentation and consistency.
  
• Operational Management: Strong understanding of bar operations including inventory management, ordering, and stock control.
  Proficiency in POS systems for efficient order processing and transaction handling.
  Ability to manage bar staff scheduling, ensuring adequate coverage during busy periods.
  
• Customer Service Excellence: Proven track record of delivering exceptional customer service in a fast-paced environment.
  Skill in handling customer inquiries, complaints, and ensuring guest satisfaction.
  Ability to anticipate customer needs and provide personalized recommendations.
  
• Team Leadership and Training: Experience in recruiting, training, and supervising bar staff.
  Effective team-building skills to foster a positive work environment and motivate staff.
  Capability to delegate tasks and manage workflow to optimize efficiency.
  
• Financial Acumen: Knowledge of cost control measures to minimize wastage and maximize profitability.
  Ability to analyze sales trends and implement strategies to boost revenue.
  Experience in budget management and achieving financial targets.
  
• Communication Skills: Clear and concise communication with customers and colleagues.
  Strong verbal and non-verbal communication skills to ensure smooth operation during busy shifts.
  Ability to liaise with suppliers, vendors, and management effectively.
  
• Attention to Detail and Organization: Meticulous in maintaining cleanliness and hygiene standards.
  Skill in organizing bar setups, ensuring adequate stock levels, and preparing for peak periods.
  Attention to detail in drink preparation, garnishing, and presentation.
  
• Adaptability and Stress Management: Ability to remain calm under pressure and multitask efficiently.
  Flexibility to adapt to changing circumstances and prioritize tasks effectively.
  Resilience in handling high-stress situations and maintaining professionalism.