AMA NIYANGODA
Colombo
Summary
Customer-oriented professional with over one year of proven experience in service delivery, stakeholder engagement, and people-facing roles, supported by strong leadership and communication skills. Demonstrates professionalism, cultural sensitivity, and adaptability in fast-paced environments. Passionate about delivering safe, welcoming, and high-quality service experiences aligned with international airline standards.
Overview
4
4
years of professional experience
Work History
Western Music Teacher
Gateway College
Colombo
09.2025 - Current
- Deliver structured lessons while ensuring a safe, respectful, and engaging environment.
- Communicate effectively with students, parents, and staff with professionalism.
- Manage diverse groups while maintaining discipline and care.
Music Copyright Associate - TikTok & META
Orfium Sri Lanka
08.2024 - 04.2025
- Worked in compliance-driven corporate environments requiring accuracy and confidentiality.
Local Committee President
AIESEC in Colombo North
01.2022 - 01.2025
- Led teams in service-focused, multicultural environments.
- Handled customer inquiries, feedback, and conflict situations professionally.
Organizing committee responsible for HR
AIESEC Sri Lanka
04.2022 - 10.2022
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Bachelor of Arts (Honours) - Performing Arts - Western Music
University of Kelaniya
01.2021 - 01/2025
Skills
- Customer Service
- Passenger Care
- Professional Communication
- Grooming
- Conflict Handling
- Problem Solving
- Safety Awareness
- Responsibility
- Teamwork
- Multicultural Environments
- Time Management
- Adaptability
Personal Information
- Date of Birth: 01/01/01
- Nationality: Sri Lankan
Certifications And Achievements
- ABRSM Grade 5 - Western Music Theory & Practical
- Awards for leadership, discipline, and commitment
Languages
English
Proficient
C2
Timeline
Western Music Teacher
Gateway College
09.2025 - Current
Music Copyright Associate - TikTok & META
Orfium Sri Lanka
08.2024 - 04.2025
Organizing committee responsible for HR
AIESEC Sri Lanka
04.2022 - 10.2022
Local Committee President
AIESEC in Colombo North
01.2022 - 01.2025
Bachelor of Arts (Honours) - Performing Arts - Western Music
University of Kelaniya
01.2021 - 01/2025