Operating systems
Afaan Khan
Restaurant Manager
Duabi,Dubayy [Dubai]
Summary
Energetic adaptable supervisor with 7 + years’ experience in all aspects of Restaurant and operations management within the hospitality industry. Exceptional interpersonal skills combined with proven ability to drive profitability manage and nurture talent deliver sales growth form strategic partnerships and successfully implement challenging projects. Outstanding leader with distinguished team-building skills and excellent, conflict resolution abilities as well as a strong work ethic and great sense of humor. Flexible, results-oriented Manager offering focused leadership and operations knowledge to drive profitability. Exceptional communication and staff oversight skills. Consistent career history of operations improvement, team building and revenue increases.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Restaurant Manager
Commons coffee house Colombo
Sri Lanka , Sri Lanka
01.2017 - 11.2021
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Carefully interviewed, selected, trained and supervised staff.
- Actively participated in ongoing customer service programs to build sales and rapport in community.
- Managed [3]-person team of cooks and back of house staff for high-end restaurant
Head waiter & supervisor
THE Sum of Us Restaurant Bull&Roo Hospitality Dubai
UAE, Dubai
01.2015 - 01.2017
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements, and top service standards.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Organized implementation of new banners, displays, and menus.
- Effectively scheduled and distributed work assignments in alignment with operational and customer needs.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Supervised efforts of teams within 65 guest capacity restaurant, ensuring timely and quality servicing of guests.
Waiter &Trainer
Cheese Cake Factory Restaurant M.H Alshaya
Dubai, Dubai
01.2012 - 02.2014
- Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets
- Checked identification for minimum age for sale of alcoholic beverages
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Used cash registers and credit card machines to cash out customers
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow
- Supervised restocking of salad bar and buffet for lunch and dinner service
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales
Senior Waiter
Emirates Flight Catering L.L.C Dubai
UAE, Dubai
03.2010 - 08.2012
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons
- Supervised set up of banquet food stations and coordinated service to multiple dining areas
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards
- Supervised restocking of salad bar and buffet for lunch and dinner service
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests
- Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic restaurant while maintaining calm, professional demeanor
- Inspected dishes and utensils for cleanliness.
Education
Some College (No Degree) - Hotel, Motel, And Restaurant Management
Karnataka University
Bangalore India 01.2009 - 01.2011
High School Diploma -
Govt Pu College Karnataka
Bangalore India 01.2007 - 03.2009
Skills
Recipes and menu planning
undefinedAccomplishments
- Quality & Safety Awareness training program held in cheese cake factory
- Aviation Security, Airside Safety training program held in Emirates Flight Catering co
- Elementary Food Hygiene course certified by Royal Environment Health Institute of
- Scotland held in Emirates Flight Catering co
- Quality & Safety Awareness training program held in Emirates Flight Catering co
- Fire Warden training program held in Emirates Flight Catering co
- I sincerely agree that the above-mentioned facts are true to the best of knowledge and any queries could be referred to me on my references
- Afaan khanafaan khan
- Mail: afaank01@gmail.com
- Ob: 0521676992
Additional Information
- /11/2026
Software
Certification
[Area of certification], Commons coffee house
Interests
Volunteer Work/Community Involvement
Blogging
Child Care
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Restaurant Manager
Commons coffee house Colombo
01.2017 - 11.2021
Head waiter & supervisor
THE Sum of Us Restaurant Bull&Roo Hospitality Dubai
01.2015 - 01.2017
Waiter &Trainer
Cheese Cake Factory Restaurant M.H Alshaya
01.2012 - 02.2014
Senior Waiter
Emirates Flight Catering L.L.C Dubai
03.2010 - 08.2012
Some College (No Degree) - Hotel, Motel, And Restaurant Management
Karnataka University
01.2009 - 01.2011
High School Diploma -
Govt Pu College Karnataka
01.2007 - 03.2009
Similar Profiles
Pakeen SivarasaPakeen Sivarasa
Cashier & Crewmember at The Commons Coffee HouseCashier & Crewmember at The Commons Coffee House
Carla MelendezCarla Melendez
College Charity Director at Colombo House UNSWCollege Charity Director at Colombo House UNSW
Mark GustafssonMark Gustafsson
Printing & Mailing Planner (Acting) at House of Commons CanadaPrinting & Mailing Planner (Acting) at House of Commons Canada