Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Languages
Timeline
Generic
Abdul Raheem Fathima Riska Banu

Abdul Raheem Fathima Riska Banu

Colombo,11

Summary

Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.

Overview

1
1
Certification

Work History

Cashier

Juice Marks
  • I have worked as a Juice Marks and Cashier for 06 months.

Customer Relationship Officer

Salesforce Marketing Cloud
Borala , Colombo
10.2024 - 04.2025
  • Used consultative techniques to understand customer needs and make strategic referrals to business partners.
  • Logged call information and solutions provided into internal database.
  • Managed customer relations on ongoing basis to maximize customer retention.
  • Assisted customers with opening accounts and signing up for new services.

Education

G.C.E O/L Examination -

Muslim Ladies College
Colombo, 04

Skills

  • Cash handling
  • Inventory management
  • Customer relationship management
  • Cross-selling techniques
  • Problem-solving aptitude

Certification

I hereby certify that the above given particulars are true and correct for the best of my knowledge., MM/DD/YY, Janel

Languages

  • English
  • Tamil
  • Sinhala

Personal Information

  • Age: 18 Years old
  • NIC Number: 200676102979V
  • Date of Birth: 09/17/06
  • Gender: Female
  • Nationality: Sri Lankan
  • Marital Status: Single
  • Religion: Muslim

Languages

Tamil
First Language
English
Beginner
A1

Timeline

Customer Relationship Officer

Salesforce Marketing Cloud
10.2024 - 04.2025

Cashier

Juice Marks

G.C.E O/L Examination -

Muslim Ladies College

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Abdul Raheem Fathima Riska Banu